About this role
Coinbase seeks a remote-based Staff Machine Learning Engineer to lead production machine learning systems for customer engagement infrastructure. This role suits an experienced engineer with a strong background in scaling machine learning services and mentoring technical teams.
Role Overview
Coinbase is hiring a Staff Machine Learning Engineer for the CX Intelligence team, which serves as the machine learning and intelligence layer for customer support ecosystems. The position involves building evaluation systems, routing models, classification models, and safety guardrails that support chat, voice, Help Center, and agent tooling. This is a remote role within the United States, though employees participate in quarterly in-person working sessions known as surges.
Key Responsibilities
Requirements
Skills and Tools
Salary and Benefits
About the Company
Coinbase is focused on increasing economic freedom with a mission-driven and intense work culture. The organization operates on a remote-first model across the United States and functions as an equal opportunity employer.
How to Apply
Interested candidates should apply directly on the official Coinbase careers page.
Skills and tech stack
Questions candidates ask
What is the location requirement for this role?
The position is remote-based within the United States, with a requirement to attend quarterly in-person working sessions called surges.
How many years of experience are required?
Candidates must have 8 or more years of experience in machine learning and software engineering.
What is the annual base salary range?
The annual base salary ranges from $218,025 to $256,500 USD, depending on location.
What additional compensation and benefits are offered?
Total compensation may include equity and bonus eligibility. Benefits cover medical, dental, vision, and 401(k).
Are there application limits for candidates?
Candidates are limited to a maximum of 3 applications within a 6-month period.