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Sr. Manager, Mission Engineering & Operations

AxonColumbia, South Carolina, United States1570 GSS TAM SW
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Salary
Not listed
Job type
Full-time
Posted
1 Oct 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Manager, Mission Engineering & Operations position at Axon involves leading a distributed team of embedded Mission Engineers who partner directly with strategic public safety agencies in the Southeast US region, with up to 40% travel required. This role is well-suited for an experienced technical leader who can guide teams through complex customer environments, ambiguous field problems, and high-stakes production deployments.

Key Responsibilities

Lead, coach, and develop a distributed team of embedded Mission Engineers working across strategic agency environments.
Establish clear expectations for technical quality, onsite partnership, production delivery, adoption, documentation, and measurable agency impact.
Oversee the portfolio of active builds, identifying delivery risks, operational friction, and opportunities to convert one-off solutions into reusable capabilities.
Maintain technical fluency across SaaS, cloud services, APIs, networking, hardware, integrations, and AI-enabled technologies to guide team decisions.
Build trusted relationships with command staff, agency executives, technical leaders, and internal stakeholders during high-visibility deployments and incidents.

Requirements

10+ years of experience in customer-facing technical delivery, systems integration, solutions engineering, implementation consulting, or operational transformation.
5+ years leading and developing senior technical individual contributors within customer-facing organizations.
Demonstrated success coaching teams that deliver secure, production-ready solutions in complex customer environments.
Experience leading distributed or field-based teams across multiple customers, regions, or engagement models.
Executive presence capable of earning trust and guiding decisions with command staff and senior leaders.
Ability to obtain and maintain CJIS compliance and exercise sound judgment with highly sensitive information.

Nice to Have

Background in public safety, law enforcement, defense, government technology, or mission-critical operating environments.
Familiarity with computer-aided dispatch, records management systems, digital evidence, real-time operations, or integrated public safety ecosystems.
Experience building automations, integrations, operational workflows, internal tools, or AI-enabled solutions.
Familiarity with technical talent development, competency frameworks, or academy-style enablement programs.

Skills and Tools

SaaS platforms and cloud services
APIs, networking, and enterprise integrations
Hardware and data workflows
Modern AI-enabled tooling
Systems thinking and data-informed performance evaluation

Salary and Benefits

Competitive salary and 401k with employer match
Discretionary paid time off and paid parental leave for all employees
Comprehensive medical, dental, and vision plans
Fitness programs, emotional and mental wellness support, and learning and development programs

About the Company

Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues with an ecosystem of devices and cloud software. The company fosters a fast-paced, challenging, and meaningful environment where employees can take ownership and drive real change.

How to Apply

Interested candidates should review the official requirements and apply directly on the official company careers page.

Questions candidates ask

What is the location of this role?

This role is regionally based in the Southeast US, with an office presence in Columbia, South Carolina, and requires up to 40% travel.

How many years of experience are required?

Candidates must have 10+ years of experience in customer-facing technical delivery, solutions engineering, systems integration, or operational transformation, alongside 5+ years leading senior technical individual contributors.

What compliance requirement must be met?

The selected candidate must be able to obtain and maintain CJIS compliance and exercise sound judgment with highly sensitive information.

What benefits are offered with this position?

Benefits include competitive salary, 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vision plans, fitness programs, mental wellness support, and learning and development programs.

Where should I submit my application?

Applicants should apply directly on the official Axon careers page.

Ready to apply?

The application is on the official Axon careers page.

Apply on company site