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Sr. Manager, Mission Engineering & Operations

AxonNorth Carolina1570 GSS TAM SW
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Salary
Not listed
Job type
Full-time
Posted
1 Oct 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Manager, Mission Engineering & Operations role at Axon involves leading a distributed team of embedded Mission Engineers who partner directly with strategic public safety agencies in the Southeast United States. This position suits an experienced technical leader who can guide teams in translating ambiguous field challenges into secure, scalable, and production-ready solutions that improve agency operations.

Key Responsibilities

Lead, coach, and develop a distributed team of embedded Mission Engineers working across strategic agency environments.
Establish clear expectations for ownership, technical quality, onsite partnership, production delivery, adoption, documentation, and measurable agency impact.
Ensure Mission Engineers begin with the agency’s mission and operational workflow before selecting or building a solution.
Maintain visibility across strategic agencies, active builds, adoption progress, technical risk, and emerging operational needs through operating reviews and portfolio data.
Guide technical decisions across SaaS, cloud services, APIs, enterprise integrations, hardware, data, and modern AI tooling while maintaining security controls.
Build mechanisms for Mission Engineers to document and share reusable workflows, integrations, frameworks, and playbooks.
Build trusted relationships with command staff, agency executives, technical leaders, and internal senior leadership.

Requirements

10+ years of experience in customer-facing technical delivery, systems integration, solutions engineering, implementation consulting, operational transformation, or comparable environments.
5+ years leading and developing senior technical individual contributors in customer-facing organizations.
Demonstrated success coaching teams that deliver secure, production-ready solutions in complex customer environments.
Experience leading distributed or field-based teams across multiple customers, regions, or engagement models.
Broad technical fluency across SaaS platforms, cloud services, APIs, networking, hardware, integrations, data workflows, and AI-enabled technologies.
Executive presence with the ability to earn trust, communicate trade-offs, and guide decisions with command staff and senior leaders.
Ability to obtain and maintain CJIS compliance and exercise sound judgment with highly sensitive information.

Nice to Have

Experience in public safety, law enforcement, defense, government technology, or another mission-critical operating environment.
Familiarity with CAD, RMS, digital evidence, real-time operations, or integrated public safety ecosystems.
Experience leading teams that build automations, integrations, operational workflows, internal tools, or AI-enabled solutions.
Experience converting field-developed solutions into reusable frameworks, product improvements, or organizational playbooks.
Familiarity with technical talent development, competency frameworks, or academy-style enablement programs.

Skills and Tools

SaaS platforms, cloud services, APIs, and enterprise integrations
Hardware, networking, and data workflows
Modern AI-enabled technologies and tooling
Systems thinking and data-informed leadership frameworks

Salary and Benefits

Competitive salary and 401(k) with employer match
Discretionary paid time off and paid parental leave for all
Medical, dental, and vision insurance plans
Fitness programs, emotional support, and mental wellness resources
Learning and development programs

About the Company

Axon pursues society’s most critical safety and justice issues through an ecosystem of devices and cloud software with the core mission to Protect Life. The organization values diverse perspectives, teamwork, candor, and care, empowering employees to take ownership and drive real change.

How to Apply

Interested candidates should review the full job details and apply on the official company careers page.

Questions candidates ask

Where is this job located?

This position is regionally based in the Southeast US, with travel up to 40%.

What is the primary focus of the Mission Engineering team?

Mission Engineers serve as embedded builders and operational partners inside strategic public safety agencies to build workflows, automations, integrations, and AI-enabled solutions.

How many years of experience are required for this role?

Candidates must have 10+ years of experience in customer-facing technical delivery or comparable environments, including 5+ years leading and developing senior technical individual contributors.

Are there specific compliance or security requirements?

Yes, candidates must have the ability to obtain and maintain CJIS compliance and exercise sound judgment with highly sensitive information.

What benefits are provided with this position?

Axon offers a competitive salary, 401(k) with employer match, discretionary paid time off, paid parental leave, medical, dental, and vision plans, fitness programs, mental wellness support, and learning programs.

Ready to apply?

The application is on the official Axon careers page.

Apply on company site