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Software Engineer, Voice Agents

CommureMountain View, CAEngineering
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Salary
$130K – $180K
Job type
Full-time
Experience
Mid · 2+ yrs
Posted
23 Sept 2026
Status
Open · checked 7d ago

About this role

Based in Mountain View, California, this full-time Software Engineer position focuses on developing AI voice agent systems for healthcare call centers. This role suits a mid-level backend developer with experience in Python who wants to build real-time voice pipelines and electronic health record integrations.

Role Overview

Commure is hiring a Software Engineer for its Voice Agents team to build the underlying infrastructure for conversational AI systems. This position involves developing voice pipelines, telephony connections, and backend services that handle patient scheduling, cancellations, and intake. The role requires working full-time, five days a week, from the company office in Mountain View, California.

Key Responsibilities

Construct backend services using Python to manage real-time voice agents, including call orchestration, conversation state tracking, tool execution, and electronic health record write-backs.
Develop low-latency pipelines that link telephony, automatic speech recognition, large language models, and text-to-speech technologies into conversational loops.
Connect systems with healthcare platforms such as Epic, Cerner, and athena for appointment scheduling, eligibility checks, and intake processes.
Design application programming interfaces, data models, and event-driven workflows alongside senior engineering team members.
Coordinate with product, artificial intelligence, and operations groups to deliver features for patient access teams.
Manage code quality standards, focusing on reliability, latency, observability, and release preparation.

Requirements

Possess two to four years of backend software engineering experience with a primary focus on Python.
Demonstrate background in delivering production services, application programming interfaces, and data models.
Understand how users engage with automated assistants through voice and text interfaces.
Bring familiarity with asynchronous, event-driven, or real-time architectural systems.
Maintain fundamentals in testing, large language model evaluation, system reliability, and observability.
Show a patient-centered approach centered on the user experience.
Exhibit a bias for action and an ownership mindset.

Skills and Tools

Python
APIs
Voice pipelines
Telephony stacks
ASR (Automatic Speech Recognition)
LLMs (Large Language Models)
TTS (Text-to-Speech)
EHR integrations (Epic, Cerner, athena)
Asynchronous and event-driven systems

Salary and Benefits

The compensation for this position ranges from $130,000 to $180,000 and includes offers of equity.

About the Company

Commure operates as an artificial intelligence platform for healthcare, providing solutions that span ambient dictation, intelligent workflows, and revenue cycle management. The organization integrates with more than sixty electronic health records and serves over 500,000 clinicians across 500 healthcare organizations nationwide.

How to Apply

Candidates should apply directly on the official Commure careers page. All official communications originate exclusively from email addresses ending in @commure.com.

Skills and tech stack

PythonASRLLMsTTSEpicCernerathenaLLMNLP

Questions candidates ask

Where is the job located?

This position requires working five days a week in the Mountain View, California office.

What is the salary range for this role?

The salary ranges from $130,000 to $180,000 with offers of equity.

How many years of experience are required?

The role requires two to four years of backend software experience.

What primary programming language is used?

The position primarily utilizes Python for backend services.

What type of systems will the engineer build?

The engineer builds backend services, low-latency voice pipelines, and EHR integrations that power AI voice agents for healthcare call centers.

Ready to apply?

The application is on the official Commure careers page.

Apply on company site