About this role
Writers who blend fast-paced copywriting with community management will thrive in this position at Harvey. The team combines frontier agentic AI and an enterprise platform to transform how legal and professional services operate. This person will shape how the company appears in feeds and conversations by turning product launches and company news into native content across owned and employee channels.
Day-to-day responsibilities include managing social inboxes, moderating community spaces, and routing inquiries to the correct internal teams. The role exists to support rapid scaling while maintaining brand safety and consistent tone. Candidates who possess exceptional short-form writing skills and strong editorial judgment will do well here.
What you will do
- Write scroll-stopping copy for company owned channels including LinkedIn, Instagram, X, and emerging platforms.
- Draft copy for employee and advocacy channels to power company amplification with a consistent point of view.
- Transform single product launches into channel-native posts, threads, and replies across audiences.
- Monitor and respond to direct messages, comments, and mentions across channels quickly and warmly.
- Route customer support issues, sales inquiries, and press requests to appropriate internal teams.
- Moderate community spaces and comment sections while enforcing guidelines and handling negative sentiment.
- Track and report on content performance, sentiment, and community health metrics to optimize strategy.
What you need
- Bring three or more years of experience in social content, community management, or a similar role.
- Demonstrate exceptional short-form writing skills and editorial judgment through a portfolio of work.
- Possess hands-on experience managing brand social inboxes, online communities, and response workflows.
- Show a strong understanding of internet culture, online communities, and conversation dynamics.
- Maintain sound judgment regarding confidentiality, customer privacy, and escalation protocols.
- Utilize social management, scheduling, and listening tools like Sprout Social, Hootsuite, or Brandwatch.
Nice to have
- Experience in legal tech, enterprise SaaS, or similar B2B spaces
- Background in copywriting, journalism, or editorial
- Experience running an engaged personal or brand account
- Experience building or managing a professional community, advocacy program, or creator program
- Interest in AI and responsible communication
Benefits
- Offers Equity
Skills and tech stack
Questions candidates ask
What is the compensation for this role?
The salary range is listed as $89.4K to $123K alongside equity offerings. The compensation text also mentions a range of $112,000 to $154,000 USD.
Where is the position located?
The job posting states that the location for this role is New York.
What tools will I use in this position?
The team uses social management, scheduling, and listening tools such as Sprout Social, Hootsuite, Brandwatch, or similar platforms.
What experience is required to apply?
Applicants need 3+ years in social content, community management, or a similar role, ideally at a high-growth tech, AI, or legal-focused company, or in a fast-moving brand or agency environment.