About this role
The Senior Technical Account Manager position at 1Password is a remote role based in the United States or Canada, reporting to the Senior Director of Implementation. This position is ideal for an experienced, customer-facing technical professional who wants to guide organizations through their post-sale journey in identity and access management.
Role Overview
As a Senior Technical Account Manager, you will serve as a trusted advisor to clients on identity, access management, device trust, and Software as a Service (SaaS) security. You will guide customers through every stage of their post-sale journey, from initial implementation and integration to adoption, expansion, and renewal. Working in collaboration with Customer Success Managers, Implementation and Onboarding, Product, Support, and Enablement teams, you will help clients derive measurable value from their investment while operating remotely within the US or Canada.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
1Password builds the foundation for a safe and productive digital future by unleashing employee productivity without compromising security. Recognized on the Forbes Cloud 100 for four consecutive years and surpassing $400M in ARR, the company innovated the market-leading enterprise password manager and pioneered Unified Access Management. Over 180,000 businesses trust 1Password to secure their teams as they adopt essential SaaS and AI tools. The organization values collaboration, transparent communication, simplicity, honesty, and putting people first.
How to Apply
To apply for this position, please visit the official 1Password careers page and submit your application online.
Questions candidates ask
Where is this role located?
This is a remote position within the United States or Canada.
What is the salary range for US-based candidates?
The annual base salary for US-based roles is between $124,000 USD and $180,000 USD, plus benefits, paid time off, equity, and incentive programs.
What is the salary range for Canada-based candidates?
The annual base salary for Canada-based roles is between $113,000 CAD and $164,000 CAD, plus benefits, paid time off, equity, and incentive programs.
What experience is required for this position?
Candidates must have at least four years of experience in a customer-facing technical role such as Technical Account Manager, Solutions Engineer, or Implementation Consultant within a SaaS or security-focused B2B environment.
Will travel be required for this remote role?
Yes, occasional travel may be required for team onboarding, customer meetings, industry events, department offsites, and quarterly meetings, including an in-person onboarding in Toronto for go-to-market roles.