About this role
Professionals who thrive in fast-paced environments and enjoy bridging the gap between engineering and client needs will find a strong fit at Harvey. The organization builds an enterprise-grade platform combining frontier agentic AI to reshape legal and professional services.
As part of the team, the incoming architect will partner with Go-to-market groups to guide customers through adoption, deployment, and expansion across various use cases. The position exists to translate complex client requirements into secure, scalable architectures while serving as the technical voice back into the product organization.
What you will do
- Lead technical discovery, product demonstrations, and deep-dive sessions with prospective clients across various organizational levels.
- Act as the primary technical partner for key accounts from initial discovery through deployment and ongoing expansion.
- Collaborate with Customer Success Managers to drive adoption and growth within existing enterprise accounts.
- Design and articulate secure, scalable solution architectures that integrate the platform into existing customer systems and data environments.
- Partner with internal security and trust teams to address risk, compliance, and data-governance inquiries from clients.
- Channel real-world customer feedback and post-sales needs back into the product roadmap and internal priorities.
What you need
- Bring at least five years of experience in solutions architecture, sales engineering, or related externally facing technical roles.
- Demonstrate a proven track record of designing and implementing solutions for enterprise customers in SaaS, cloud, or AI and ML environments.
- Possess experience partnering with account executives and post-sales teams to drive adoption, renewals, and account expansion.
- Show meaningful experience engaging with executive and C-suite stakeholders to present complex technical concepts.
- Display comfort interacting with customer security, risk, and compliance stakeholders in SaaS or AI platform contexts.
- Exhibit strong communication skills to translate between technical and non-technical audiences and build trust with senior stakeholders.
Questions candidates ask
What is the compensation structure for this position?
The compensation is $180,200 to $247,700 USD OTE with an 80/20 split. This pay range depends on your location.
What teams will I work with most closely?
You will partner closely with Go-to-market teams including Sales and Customer Success. Additionally, you will work directly with technical and non-technical stakeholders ranging from engineering and IT to legal operations, security, and executive sponsors.
What is the core focus of the technical architecture work?
The focus is on translating complex requirements into secure, scalable architectures that deliver clear business outcomes. You will design and articulate solutions that integrate Harvey into customers' existing systems, workflows, and data environments.
How does customer feedback influence the company?
You will act as the customer's technical voice back into Harvey. This involves influencing the product roadmap and internal priorities based on real-world feedback and emerging post-sales needs.