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Senior Software Engineer, Voice Agents

CommureMountain View, CAEngineering
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Salary
$170K – $230K
Job type
Full-time
Experience
Mid · 4+ yrs
Posted
23 Sept 2026
Status
Open · checked 7d ago

About this role

Commure is seeking a mid-level software engineer in Mountain View, California, to build backend systems for AI voice agents that handle patient scheduling and workflows. This full-time position is ideal for a developer with backend expertise who wants to create real-time conversational tools for healthcare systems.

Role Overview

Commure needs a software engineer to design and develop the technical foundation for AI voice agents in healthcare call centers. Located in Mountain View, California, this mid-level full-time role involves constructing voice pipelines, electronic health record integrations, and services that manage complete patient phone interactions.

Key Responsibilities

Build backend services in Python for real-time voice agents, covering call orchestration, conversation state management, tool execution, and electronic health record write-backs.
Create low-latency pipelines that connect telephony, automatic speech recognition, large language models, and text-to-speech technologies into a unified conversational loop.
Manage integrations with electronic health record systems including Epic, Cerner, and athena for tasks such as scheduling, eligibility checks, and patient intake.
Make architectural decisions regarding application programming interfaces, data models, and event-driven workflows while mentoring peers.
Collaborate with artificial intelligence, product, and operations teams to deliver features for patient access teams.
Maintain high standards for latency, reliability, observability, and release readiness.

Requirements

Minimum of four years of backend software engineering experience with a primary focus on Python.
Demonstrated history of designing and deploying production services, application programming interfaces, and data models.
Understanding of user interaction patterns with automated voice and text assistants.
Familiarity with asynchronous, event-driven, or real-time computing systems.
Competence in software testing, evaluation of large language models, observability, and reliability practices.
Orientation toward patient needs and an ownership mindset with a bias for action.

Skills and Tools

Python
Application programming interfaces
Event-driven workflows
Telephony
Automatic speech recognition
Large language models
Text-to-speech
Electronic health record systems

Salary and Benefits

The salary range is $170,000 to $230,000, accompanied by equity offerings.

About the Company

Commure develops an artificial intelligence operating system for the healthcare sector. The platform spans documentation, ambient intelligence, dictation, automated patient and revenue workflows, and revenue cycle management integrated with over 60 electronic health record systems. Over 500 healthcare organizations and 500,000 clinicians utilize the platform. The organization raised $70 million at a $7 billion valuation and has received recognition from the Fortune Future 50 list and the AI Breakthrough Awards.

How to Apply

Interested candidates should apply directly on the official Commure careers page. Official communications originate exclusively from email addresses ending in @commure.com.

Skills and tech stack

PythonASRLLMsTTSAPIsLLMNLP

Questions candidates ask

What is the location of the job?

The role requires working five days a week in the Mountain View, California office.

What is the compensation range?

The salary is between $170K and $230K, with equity offerings included.

How many years of experience are required?

Candidates must have four or more years of backend software experience.

What primary programming language is used?

The role requires building backend services primarily in Python.

What seniority level is this position?

This is described as a mid-level role.

Ready to apply?

The application is on the official Commure careers page.

Apply on company site