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Senior Product Manager- Voice AI for Operators

HiyaSeattle, USProduct
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Salary
$188K - $218K USD
Job type
Full-time
Work mode
Remote
Posted
7 Jul 2026
Status
Open · checked 10d ago

About this role

Hiya is seeking a Senior Product Manager - Voice AI for Operators to lead core voice intelligence products based in Seattle or working remotely. This full-time position suits an autonomous builder with a technical background who thrives in fast-paced AI environments.

Role Overview

In this role, you will guide the Protect team at Hiya in building solutions at the intersection of voice, telephony, and artificial intelligence. The position centers on audio intelligence, deepfake detection, fraud intent detection, and conversational AI agents designed to protect consumers and deliver commercial value to telecom operator partners. You will own the product lifecycle end-to-end, defining the product vision, engaging directly with customers, and transforming ambiguity into clarity without getting bogged down in routine backlog management.

Key Responsibilities

Conduct regular conversations with telecom operator customers to understand their specific needs and goals.
Establish a clear product vision and ruthlessly prioritize initiatives while communicating the reasoning to stakeholders.
Collaborate hands-on with the engineering team to set priorities, prototype ideas, and execute the product vision.
Partner with the research team to help prioritize the model training roadmap.
Coordinate with revenue, legal, and finance teams to uncover customer needs, shape pricing, navigate regulations, and assess product economics.

Requirements

Experience in product management at a venture-backed startup, background as a founder or early employee close to product, or experience as a management consultant with demonstrated tech expertise.
A technical background acquired through formal education or professional experience.
A strong sense of execution urgency and the ability to inspire surrounding teams.
Comfort with high levels of ambiguity, uncertainty, and autonomy.
Strong curiosity, a rapid learning mindset, and core usage of AI to multiply speed and quality.
Excellent written and verbal communication skills.

Nice to Have

Direct experience with AI or voice AI at the model, orchestration, or application layer.
Prior success launching products as a product manager.
Ability to showcase a product built independently without an engineer.
Life experiences that shaped a unique perspective.

Skills and Tools

Voice AI and Conversational AI technologies
Audio intelligence and fraud intent detection
Product vision strategy and end-to-end execution
Cross-functional leadership across engineering, research, legal, finance, and revenue teams

Salary and Benefits

Base salary ranging from $188,000 to $218,000 per year, determined by scope, skills, experience, location, and market data.
Equity compensation aligned with individual impact and company growth.
Employer-sponsored medical, dental, vision, life, AD&D, accident, and long-term disability insurance.
401(k) retirement plan with a 3% company match via Fidelity.
Flexible vacation policy, paid company holidays, and paid parental leave.
Work-from-home equipment stipend, an annual $1,000 learning and growth investment, and a $1,000 annual charitable donation match.
Team lunches twice a week.

About the Company

Hiya focuses on making business calls more trusted, useful, and effective by helping enterprises and customers communicate with confidence. Recognized by organizations such as Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500, Hiya fosters a people-centric, transparent, and autonomous culture that encourages employees to take ownership and challenge the status quo.

How to Apply

To apply for this position, please visit the official Hiya careers page and submit your application online.

Questions candidates ask

What is the salary range for this role?

The base salary ranges from $188,000 to $218,000 per year, with actual compensation determined by role scope, skills, experience, location, and market data, alongside equity compensation.

Is this position remote?

Yes, this role is based in Seattle, US, with remote work options available.

What qualifications are required for the Senior Product Manager role?

Candidates must have experience in product management at a venture-backed startup, as a startup founder or early employee, or as a management consultant with tech familiarity, alongside a technical background, strong execution urgency, and comfort with ambiguity.

What benefits does Hiya offer?

Hiya offers medical, dental, vision, life, and disability insurance, a 401(k) with a 3% match, flexible vacation, paid parental leave, a work-from-home equipment stipend, a $1,000 annual learning stipend, and $1,000 in charitable donation matching.

What will I be doing day-to-day?

You will talk to telecom operator customers, form a product vision, prioritize initiatives, prototype ideas alongside engineers, and collaborate with research, revenue, legal, and finance teams.

Ready to apply?

The application is on the official Hiya careers page.

Apply on company site