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Senior Director, Revenue Operations

CloudZeroBoston, MAGeneral & Administrative
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Salary
$200K - $220K USD
Job type
Full-time
Work mode
Remote
Posted
31 Aug 2026
Status
Open · checked 8d ago

About this role

The Senior Director, Revenue Operations position at CloudZero is a full-time leadership role based in Boston, MA, with remote flexibility available for qualified candidates. This opportunity suits an experienced operations professional with a background in B2B SaaS who excels at driving unified go-to-market strategies through analytics and technical execution.

Role Overview

CloudZero is seeking a Senior Director of Revenue Operations to spearhead an Operations Center of Excellence. In this capacity, the individual will collaborate closely with marketing, customer success, and sales leaders to optimize and execute business strategies. The position involves combining analytics, technical setup, and operational leadership to enhance company performance.

Key Responsibilities

Direct core operational functions including territory segmentation, Ideal Customer Profile definition, account assignments, health scoring, lead routing, and campaign management.
Oversee commission administration, encompassing plan creation, quota issuance, payout calculations, and tracking visibility.
Design and automate reporting systems on a weekly, monthly, and quarterly cadence covering bookings, funnel activities, and customer lifetime value.
Examine operational data to spot trends, evaluate risks, and uncover growth or retention opportunities.
Direct an external go-to-market enablement team by establishing focus areas and defining success criteria.
Direct short and long-term forecasting models for Annual Recurring Revenue and customer churn.
Deploy and administer go-to-market technologies, incorporating artificial intelligence orchestration to boost productivity.

Requirements

Possess a minimum of 10 years of operations or related professional experience.
Bring professional background working within a B2B SaaS organization.
Demonstrate exceptional communication abilities, with clear written, interpersonal, and presentation skills suited for all company levels.
Exhibit a proactive self-starter mentality focused on swiftly identifying business gaps and prioritizing solutions.
Apply a rapid experimentation approach that prioritizes testing, measuring success, failing quickly, and establishing scalable workflows.
Maintain total ownership of operational maturity, tracking outcomes, and keeping timelines on schedule.

Skills and Tools

Customer Relationship Management platforms: Salesforce, HubSpot.
Data enrichment tools: Clay, ZoomInfo.
Engagement technology: Outreach, Sybill, Gong.
Comprehensive understanding of Application Programming Interfaces and artificial intelligence automation.

Salary and Benefits

Annual salary range between $200,000 and $220,000 in USD.
Employment type is full-time.
Opportunity to join a collaborative, fast-moving environment addressing complex cloud challenges.

About the Company

CloudZero functions as an artificial intelligence return on investment enterprise, offering a financial control plane utilized by finance, engineering, and IT teams to connect intelligence expenditures directly to business results. The organization processes trillions of billing events, acts as an official partner on key cost and usage APIs, and counts prominent global tech enterprises among its clients. Backed by major venture capital investors, the firm has raised over $119 million in total funding.

How to Apply

Interested candidates should visit the official CloudZero careers page to submit their application for this remote-friendly position.

Questions candidates ask

What is the location of the Senior Director, Revenue Operations position?

The role is based in Boston, Massachusetts, and offers remote work flexibility.

What is the compensation range for this role?

The annual salary falls between $200,000 and $220,000 USD.

How many years of experience are required?

Candidates must have 10 or more years of operations or relevant experience, ideally within a B2B SaaS company.

What software systems should applicants be familiar with?

Applicants should understand CRM platforms like Salesforce or HubSpot, enrichment tools like Clay and ZoomInfo, engagement platforms like Outreach, Sybill, and Gong, along with APIs and AI automation.

How can I apply for this position?

You can submit your application directly on the official CloudZero careers website.

Ready to apply?

The application is on the official CloudZero careers page.

Apply on company site