Senior Customer Success Manager, Corporate
About this role
Senior Customer Success Manager, Corporate is a full-time role based in London, England, requiring an in-office presence one to two days a week. This position suits an experienced professional who can manage complex global accounts and drive adoption of AI-driven market intelligence solutions.
Role Overview
The Senior Customer Success Manager, Corporate acts as the strategic lead for high-value corporate accounts at AlphaSense. The position involves guiding multi-million dollar global organizations, overseeing product adoption across various business units, and delivering training to secure renewals and expansion.
Key Responsibilities
Requirements
Skills and Tools
About the Company
AlphaSense provides market intelligence and search built on proven AI to help sophisticated companies remove uncertainty from decision-making. The platform covers public and private content such as equity research, company filings, event transcripts, expert calls, news, trade journals, and internal research content. Following the acquisition of Tegus in 2024, AlphaSense serves over 6,000 enterprise customers, including a majority of the S&P 500, with a global team distributed across the United States, United Kingdom, Finland, India, Singapore, Canada, and Ireland.
How to Apply
Candidates should visit the official AlphaSense careers page to apply for this position.
Skills and tech stack
Questions candidates ask
What is the location of the Senior Customer Success Manager role?
The role is based in London, Greater London, England, United Kingdom, with an in-office presence required one to two days a week.
How much travel is required for this position?
The position requires the ability to travel twenty percent of the time.
What level of experience is needed to apply?
Applicants must have four to six or more years of professional experience in customer success or account management.
What technical knowledge is expected from the candidate?
Candidates need technical acumen to navigate conversations regarding data integrations, APIs, Managed Content Providers, and large language models.
Where should applicants submit their application?
Applicants should apply directly on the official AlphaSense careers page.