Robotics Field Service Technician - Future Openings
About this role
Executing scheduled preventive maintenance on robotic manufacturing cells and responding to on-site service calls forms the core of daily operations. Technicians travel across assigned regional territories to diagnose issues, carry out directed corrective repairs, and provide hands-on technical support directly within live factory environments.
Operating within the Fleet Operations team, staff members ensure that deployed automation delivers reliable performance and maximum uptime. Success requires disciplined execution of established procedures, calm handling of production interruptions, and clear documentation of all service activities using computerized maintenance management systems.
Candidates who thrive in this position possess a strong background in maintaining industrial automation, a commitment to safety standards such as lockout-tagout, and the ability to travel frequently. This field-based role suits practical engineers and technicians who enjoy working directly with plant managers and resolving complex electromechanical challenges on-site.
What you will do
- Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures.
- Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians.
- Respond to on-site service calls, follow structured troubleshooting steps, and escalate complex or unresolved issues to engineering.
- Log service activity, asset updates, and spare part requirements in CMMS systems.
- Monitor system performance using Formic dashboards and fleet tools, and report anomalies to engineering.
- Operate with strict adherence to safety standards, including LOTO and industrial compliance.
What you need
- Bring two or more years of hands-on field service or maintenance experience supporting robotic or industrial automation systems.
- Demonstrate solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
- Read electrical schematics, wiring diagrams, and pneumatic drawings with ease.
- Use CMMS platforms proficiently to track and report maintenance activity.
- Accept local travel up to 80% and overnight travel up to 50%.
- Communicate clearly in written and verbal formats to produce structured service documentation.
Nice to have
- Experience working hands-on with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
- Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
- Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
- Prior customer-facing field experience
- Spanish language proficiency
Benefits
- Equity in Formic
- Competitive & Uncapped Commission Structure
- Comprehensive Healthcare Coverage
- Paid Parental Leave Program
- Company-sponsored 401(k)
- Paid Time Off
Skills and tech stack
Questions candidates ask
What is the work schedule and travel requirement for this role?
Robotics Field Service Technicians work in field-based roles across the U.S. and are comfortable with local travel up to 80% and overnight travel up to 50%.
What is the compensation and pay structure?
This role is paid hourly with a posted range of $25 to $32 per hour. Because field service work consistently runs approximately 50 or more hours per week including travel, site activity, and documentation, total annualized earnings typically range from $71,500 to $91,520.
What kind of experience is required for this position?
Candidates need 2 or more years of hands-on field service or maintenance experience supporting robotic or industrial automation systems. Solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems are also required.