Robotics Field Service Engineer - Future Openings
About this role
Manufacturing facilities face rising labor constraints and mounting competitive pressures that demand reliable automation solutions. Formic addresses this challenge through a Robotics-as-a-Service model that delivers integrated industrial robotics, proprietary software, and full-service support directly to factory floors across the United States.
As part of the Fleet Operations Team, this role exists to drive uptime and operational performance across a growing fleet of deployed robotic systems. The engineer acts as the front line of technical ownership, diagnosing failures, restoring production, and maintaining equipment directly inside customer facilities. Ideal candidates combine strong troubleshooting discipline with calm execution during production interruptions and clear service documentation.
What you will do
- Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells within assigned customer facilities.
- Respond to remote and on-site escalations to diagnose root causes and restore systems quickly.
- Provide hands-on technical support and build professional relationships with customer operators and maintenance teams.
- Log service activity, asset updates, and spare part requirements accurately in CMMS systems.
- Monitor system performance remotely using company dashboards and fleet tools while adhering strictly to safety standards such as LOTO.
What you need
- Bring at least 3 years of hands-on field service experience supporting robotic or industrial automation systems.
- Demonstrate strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
- Read and interpret electrical schematics, wiring diagrams, and pneumatic drawings with ease.
- Possess experience using CMMS platforms to track and report maintenance activity.
- Maintain comfort with local travel up to 80% and overnight travel up to 50% for on-site support.
- Communicate clearly in written and verbal formats to produce structured service documentation.
Nice to have
- Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
- Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
- Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
- Prior customer-facing field experience
- Spanish language proficiency
Benefits
- Equity in Formic
- Competitive & Uncapped Commission Structure
- Comprehensive Healthcare Coverage
- Additional Insurance Benefits
- Employee Assistance Program (EAP)
- Paid Parental Leave Program
Skills and tech stack
Questions candidates ask
What is the expected travel requirement for this role?
Engineers work in field-based roles across the U.S. Candidates should be comfortable with local travel up to 80% and overnight travel up to 50%.
How is compensation structured for this position?
This role is paid hourly with a posted range of $25–$32 per hour, with total annualized earnings typically ranging from $71,500 to $91,520 based on hours worked and experience. Overtime is paid in accordance with applicable federal and state law for hours worked over 40 in a workweek.
What systems and tools will I use on a daily basis?
You will perform maintenance on robotic manufacturing cells, use CMMS platforms to track activity, and monitor system performance remotely using Formic dashboards and fleet tools.