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Risk Analyst

RelayToronto, ONRisk
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
20 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

Relay is hiring a full-time Risk Analyst to join the Transaction Monitoring team in Toronto, with remote work flexibility available. This role suits a professional with at least two years of transaction monitoring experience who wants to evaluate payments, stop fraudulent activity, and utilize artificial intelligence in daily investigations.

Key Responsibilities

Review and investigate suspicious activity across multiple payment channels, including deposits, checks, wires, and card transactions.
Make and own hold or release decisions on flagged payments by verifying signals, checking customer stories, and reviewing documentation.
Identify and detect unusual patterns such as velocity abuse, business email compromise, altered items, and mismatched account activity.
Document every investigation thoroughly so case notes remain clear for compliance officers, bank partners, and potential examiners.
Propose enhancements to fraud rules and controls by identifying false positives or coverage gaps and sharing findings with Risk Strategy.
Partner alongside Compliance, Customer Experience, and Product teams to resolve complex cases efficiently without increasing risk.
Utilize daily AI tools to accelerate investigations, extract data, and streamline team workflows.

Requirements

Possess a minimum of 2 years of direct transaction monitoring experience gained within a bank, fintech company, or payments organization.
Demonstrated history of making independent hold and release decisions rather than solely escalating issues.
Strong investigative curiosity with the ability to dig deeper into the root causes of unusual transactions.
Confidence to make difficult judgment calls, stand behind them, and accept full ownership of the outcomes.
High agency and a problem-solving mindset focused on driving solutions forward proactively.
Active habit of building with artificial intelligence and eagerness to push boundaries with AI tools.
Clear communication skills suitable for drafting thorough case documentation and presenting details to various internal teams.
Ability to thrive in a fast-paced setting while handling ambiguity and shifting fraud trends with a growth mindset.

Nice to Have

Proficiency in SQL to independently pull necessary data without relying on analytics teams.
Prior experience handling card transactions and disputes alongside knowledge of related regulations.
Working knowledge of compliance frameworks including BSA/AML, KYC/CIP, and regulatory impacts on monitoring choices.
Professional certifications such as CAMS, CFE, or equivalent credentials.
Background working in an organization that operates under a bank partnership model.

Skills and Tools

Transaction Monitoring
Risk Analysis
Fraud Detection
Artificial Intelligence (AI) Tools
SQL (Bonus)
Compliance Frameworks (BSA/AML, KYC/CIP)

Salary and Benefits

The annual salary range for this position spans from $72,900 CAD to $89,100 CAD. Candidates demonstrating full readiness for the scope of the role typically receive a starting salary of $81,000 CAD. Offers below this threshold apply to candidates who can grow into the full scope with support, while offers above reflect impact that exceeds standard expectations or encompasses an expanded scope. Additional perks, benefits, and compensation philosophies are detailed on the official Relay Candidate Hub.

About the Company

Relay is a digital banking platform built to provide self-employed business owners and small businesses with clarity, confidence, and control over their finances. The company replaces guesswork with transparent visibility to transform cash flow management and increase the success rate of small businesses. Serving over 321,000 small business owners, Relay processes millions of dollars daily across various transaction types. The company values reinvention, autonomy, ownership, impact, and a deep commitment to helping small businesses thrive.

How to Apply

Interested candidates should visit the official Relay careers page to submit an application for this role.

Skills and tech stack

SQL

Questions candidates ask

What is the location of the Risk Analyst position?

The role is based in Toronto, ON, with remote work options available.

How much experience is required for this role?

Candidates must have 2 or more years of transaction monitoring experience at a bank, fintech, or payments company.

What is the salary range for the Risk Analyst role?

The annual salary ranges from $72,900 CAD to $89,100 CAD, with a typical starting salary of $81,000 CAD for fully ready candidates.

What are the stages of the interview process?

The interview process includes a 30-minute introductory call with Talent, a 45-minute discussion with Hiring Managers, a case study interview, and a 45-minute interview with a leadership team member.

Is SQL required to apply?

SQL proficiency is listed as a bonus point rather than a strict mandatory requirement.

Ready to apply?

The application is on the official Relay careers page.

Apply on company site