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QA Chapter Lead

impact.comCape TownTechnology
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Salary
Not listed
Job type
Full-time
Posted
11 Sept 2026
Status
Open · checked 7d ago

About this role

The QA Chapter Lead role at impact.com in Cape Town offers an exciting opportunity to set the quality bar across both IO and AI engineering groups. This position suits an experienced quality professional with a background in test automation who excels at coaching engineers to own end-to-end testing rather than managing a traditional QA queue.

Role Overview

impact.com is seeking a QA Chapter Lead to shape how engineering teams design, build, and ship software. Operating in Cape Town, this leadership position is built entirely on influence. Rather than acting as a downstream gatekeeper, the lead establishes tooling, evaluation systems, and standards that make quality the natural path for every team. The scope covers two unique delivery contexts: deterministic platform software like APIs and ETL pipelines, and non-deterministic agentic AI products where safety, cost, latency, and correctness matter.

Key Responsibilities

Define the quality operating model and metrics—such as escaped defects and confidence to ship—across both platform and AI groups.
Build and lead a cross-group quality engineering chapter, coaching engineers to own testing for their own code.
Treat AI agents as first-class contributors to testing, generating coverage and test data while utilizing human-designed guardrails.
Build evaluation systems for non-deterministic AI products, including regression suites for prompt and behavior testing, safety, and hallucination checks.
Establish comprehensive test strategies for the IO platform, encompassing functional, integration, regression, performance, and security testing.
Partner closely with Engineering Leads and Product Managers to move quality upstream into the design and scoping phases.

Requirements

5+ years of professional experience in Quality Assurance or with a Software Development Engineering in Test (SDET) background.
Proven track record of upholding high software quality standards for entire groups through leadership by influence.
Practical familiarity with agentic AI ecosystems, including MCPs, Agents, Agent Skills, and testing harnesses for non-deterministic or LLM-based products.
Strong understanding of cloud ecosystems, Docker containerization, ETL pipelines, and API endpoints.
Deep expertise in testing tools, frameworks, and methodologies like Playwright, Selenium, TestRail, and CI/CD integrations.
Excellent communication skills to align cross-functional teams around a shared quality vision.

Nice to Have

Experience leading test framework or tooling migrations.
Familiarity with OWASP guidelines and security testing tools.
Interest in SRE principles and treating reliability as a core quality concern.
Experience embedding quality practices into teams previously lacking them or transitioning away from a dedicated-QA model.

Skills and Tools

Test Automation
Docker
LLM & Agentic AI Testing
API Testing
CI/CD Integration
Playwright and Selenium
TestRail

Salary and Benefits

Flexible working environment featuring a Responsible PTO policy to support work-life balance.
Mental health and wellness benefits including up to 12 fully covered therapy or coaching sessions per year and dependent coverage.
Monthly gym reimbursement policy.
Restricted Stock Units (RSUs) with a 3-year vesting schedule, subject to Board approval.
Professional development via free Coursera subscriptions and PXA courses.
Generous parental leave with 26 weeks fully paid for primary caregivers and 13 weeks fully paid for secondary caregivers.
Technology stipend for home office setup and a monthly internet allowance.

About the Company

impact.com is the world’s leading commerce partnership marketing platform, transforming business growth through partnerships across the customer journey. More than 5,000 global brands—including major names like Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics—rely on impact.com to discover, manage, and scale performance-based partnerships.

How to Apply

Interested candidates should apply directly on the official company careers page.

Skills and tech stack

DockerLLM

Questions candidates ask

Where is this job located?

This position is located in Cape Town.

How many years of experience are required?

Candidates must have 5+ years of experience in Quality Assurance and/or a Software Development Engineering in Test (SDET) background.

What remote work options are available?

This specific role is based in Cape Town and is not listed as remote, though the company offers flexible working policies and a technology stipend for home office setups.

What are the key technical areas covered in this role?

The role covers both deterministic platform software testing, such as APIs and ETL pipelines using Docker, and non-deterministic agentic AI product evaluation including LLM behavior, safety, and guardrail testing.

What benefits are provided with this position?

Benefits include responsible PTO, mental health support with 12 fully covered coaching or therapy sessions per year, gym reimbursement, RSUs, free Coursera access, parental leave, and a technology stipend.

Ready to apply?

The application is on the official impact.com careers page.

Apply on company site