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Patient Navigation Program Advisor, Continuity

Rad AIUnited States - RemoteProduct
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Salary
$40 - $50 USD per hour
Job type
Contract
Work mode
Remote
Posted
1 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Patient Navigation Program Advisor, Continuity at Rad AI is a remote, contract position based in the United States designed for experienced healthcare professionals. This role suits individuals with a background in radiology navigation who want to apply their practical experience to shape cutting-edge healthcare technology.

Key Responsibilities

Collaborate with implementation and customer success teams to design customized follow-up programs based on EHR systems, staffing models, and referral patterns.
Advise customers on key configuration decisions, including outreach cadences, worklist setups, letter templates, and resolution reasons.
Support user acceptance testing and navigator training prior to each system go-live.
Act as the primary clinical resource for customer navigation teams during their initial months live.
Represent the navigator perspective during product requirement definitions, design reviews, and prioritization meetings.
Review follow-up recommendations and categorization alongside the internal clinical team.
Help determine which follow-up steps require human clinical judgment and which can be automated through software or administrative support.
Codify successful follow-up practices into training playbooks, materials, and benchmarks.

Requirements

Minimum of 2 years of experience in radiology follow-up, care coordination, or navigation as a coordinator, radiology technologist, nurse navigator, or equivalent role.
Demonstrated experience designing follow-up programs and leading the staff who operate them.
Hands-on background working through follow-up worklists and tracking patients to completion, including managing unreachable patients, incorrect referring providers, and unplaced orders.
Comfortable navigating various Electronic Health Records such as Epic, Cerner, or Meditech, with a solid understanding of how orders, results, and communications move through health systems.
Willingness to provide direct product feedback and champion the user experience.
High level of self-direction and comfort operating in an ambiguous, fast-paced environment.
Availability to participate in customer-facing sessions during standard US business hours.

Nice to Have

Active or previously held clinical licenses such as RN or RT(R).
Professional background within an imaging center or radiology department.
Familiarity with standard radiology follow-up guidelines including Lung-RADS, TI-RADS, LI-RADS, and Fleischner.
Experience in managing or training fellow navigators.
Familiarity with Lung Cancer Screening program criteria and registry reporting mechanisms like ACR NRDR.
Prior experience working for a health IT vendor or leading a customer-side vendor implementation.

Skills and Tools

Radiology follow-up and care coordination
Patient navigation workflow design
EHR systems (Epic, Cerner, Meditech)
Program training and documentation
Cross-functional collaboration

Salary and Benefits

Hourly pay rate of 40 to 50 USD per hour.

About the Company

Rad AI is transforming healthcare through artificial intelligence by creating innovative solutions that reduce physician burnout, save time, and elevate patient care. Founded by a radiologist, the company utilizes one of the largest proprietary radiology report datasets in the world. Its software is utilized by thousands of radiologists daily, supporting a significant portion of all medical imaging across the United States in partnership with major health systems and medical groups.

How to Apply

Candidates should apply directly through the official company careers page and remain vigilant against recruitment scams by verifying that emails originate from approved domains.

Questions candidates ask

Is this position remote?

Yes, this role is remote and open to candidates located anywhere in the United States who are available during US business hours.

What is the employment type and pay rate?

This is a contract position with a pay rate ranging from 40 to 50 USD per hour.

What level of experience is required?

Applicants must have at least 2 years of experience in radiology follow-up, navigation, or care coordination.

What EHR systems should I be familiar with?

Candidates should be comfortable working across EHR platforms such as Epic, Cerner, Meditech, or similar systems.

How should I submit my application?

All candidates are advised to apply directly through the official Rad AI careers page.

Ready to apply?

The application is on the official Rad AI careers page.

Apply on company site