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Mission Engineer - Tampa

AxonFlorida-Remote1570 GSS TAM SW
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
19 Aug 2026
Status
Open · checked 9d ago

About this role

The Mission Engineer position at Axon in Florida-Remote is a hands-on technical ownership role for experienced builders who want to design, deploy, and scale public safety software solutions. This position suits a self-driven professional who thrives in ambiguous environments and works directly with agencies to transform operational outcomes using Axon's technology ecosystem.

Role Overview

This position serves as the primary accountable owner of customer outcomes within strategic accounts for Axon. The professional in this role operates directly onsite approximately 3 to 4 days per week to discover agency problems, design working tools, and ensure long-term adoption. Rather than acting as a relationship coordinator, this role requires shipping real software configurations, AI agents, workflows, and integrations directly into production environments.

Key Responsibilities

Discover agency challenges onsite and translate them into buildable, compliant solutions tied directly to mission outcomes.
Design and ship working tools on Axon's platform, including AI agents, workflows, automations, integrations, and data pipelines using real data and users.
Configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems within the agency environment.
Iterate continuously in the field until adoption sticks, documenting reusable patterns for other accounts.
Apply responsible innovation guardrails, ensuring compliance with CJIS, evidence integrity, and privacy rules.
Troubleshoot onsite issues and coordinate root-cause resolution across Product, Engineering, Support, and Services teams.
Build and deploy AI-powered workflows such as agents, prompts, RAG, and evaluations to solve defined problems.
Conduct operational transformation by assessing current workflows, identifying friction, leading QBRs, and defining success metrics.
Capture field intelligence, share insights with Product and Engineering, and identify expansion opportunities in partnership with Sales.

Requirements

Typically 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.
Proven builder background demonstrating shipped working automations, agents, workflows, integrations, or AI-enabled tools in customer environments.
Comfort working across diverse technical and operational domains including hardware, software, cloud, and integrated systems.
Strong communication skills capable of engaging technical teams and senior stakeholders, including command staff in mission-critical settings.
Full ownership mentality suited for ambiguous, fast-changing environments.
Ability to obtain and maintain CJIS compliance and adhere to security standards.
Former law enforcement or military experience is preferred but not required.
Experience in public safety, corrections, or mission-critical operational environments is preferred.

Skills and Tools

RAG
AI Era platform and AI agents
Workflows and integrations
Data pipelines and tools
DEMS, Fusus, and Records systems

Salary and Benefits

Competitive salary
401(k) with employer match
Discretionary paid time off
Paid parental leave for all employees
Comprehensive medical, dental, and vision plans
Fitness programs and emotional/mental wellness support
Learning and development programs

About the Company

Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues through an ecosystem of connected devices and cloud software. The company fosters a fast-paced, challenging, and meaningful work environment where employees take ownership, connect with candor and care, and drive real change for safer communities.

How to Apply

Interested candidates should visit the official Axon careers page to submit an application for this opportunity.

Skills and tech stack

RAG

Questions candidates ask

What is the primary focus of the Mission Engineer role?

The primary focus is owning customer outcomes within strategic accounts by designing, building, and shipping working tools, AI agents, workflows, and integrations directly onsite with public safety agencies.

How often is onsite presence required for this remote position?

This remote position requires a consistent onsite presence approximately 3 to 4 days per week, working closely with agency operations and command staff.

What level of experience is required to apply?

Candidates typically need 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments, alongside a proven background as a hands-on builder.

Is law enforcement or military experience mandatory?

No, former law enforcement or military experience is preferred but not required for this role.

What compliance standards must employees maintain?

Employees in this role must be able to obtain and maintain CJIS compliance and adhere to strict security and privacy standards.

Ready to apply?

The application is on the official Axon careers page.

Apply on company site