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Mission Engineer - Pasco County

AxonFlorida-Remote1570 GSS TAM SW
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
19 Aug 2026
Status
Open · checked 7d ago

About this role

The Mission Engineer position at Axon is a remote role based in Florida that suits a hands-on builder with a passion for public safety and mission-driven technology. This embedded position empowers technical professionals to drive real change by designing and shipping working software directly within strategic accounts.

Role Overview

Axon is seeking a Mission Engineer to join the team in a fully remote capacity with regular onsite engagement. This is not a traditional relationship management desk job; it is an ownership role built for sharp, adaptable, and autonomous professionals. The primary focus is acting as the accountable owner of customer outcomes within strategic accounts across the full ecosystem lifecycle. Success in this position is measured entirely by working solutions in production and tangible agency operational outcomes, rather than slideware or general activity.

Key Responsibilities

Discover agency problems onsite and translate them into buildable, compliant solutions tied directly to mission outcomes.
Design and ship working tools on Axon's platform, including AI agents, workflows, automations, integrations, and data pipelines with real users and data.
Configure, integrate, and extend products like DEMS, Fusus, AI Era, and Records within the agency environment.
Troubleshoot onsite and coordinate root-cause resolution across Product, Engineering, Support, and Services teams when builds break.
Build and deploy AI-powered workflows, prompts, RAG, and evaluations to solve defined agency problems.
Maintain a consistent onsite presence approximately three to four days per week, staying closely connected to operational needs and leadership.
Support smooth handoffs from Sales to post-sales onboarding by establishing goals and accountability from day one.

Requirements

Typically 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.
Proven builder background with experience shipping working automations, agents, workflows, integrations, or AI-enabled tools in customer environments.
Strong communication skills capable of bridging technical teams and senior stakeholders, including command staff in mission-critical settings.
Full ownership mentality to navigate ambiguity and competing priorities across multiple departments.
Ability to obtain and maintain CJIS compliance along with strict adherence to security standards.

Nice to Have

Former law enforcement or military experience.
Experience working in public safety, corrections, or other mission-critical operational environments.
Familiarity with Records, Evidence, digital workflows, or integrated public safety ecosystems.
Background in forward-deployed engineering, solutions architecture, or large-scale operational transformation.

Skills and Tools

RAG (Retrieval-Augmented Generation)
AI-powered workflows and agents
Data pipelines and integration logic
Axon platform ecosystem including DEMS, Fusus, AI Era, and Records
Hardware, software, and cloud-integrated systems

Salary and Benefits

Competitive salary package and 401(k) with employer match
Discretionary paid time off and paid parental leave for all employees
Comprehensive medical, dental, and vision insurance plans
Fitness programs alongside emotional and mental wellness support
Learning and development programs

About the Company

Axon is on a mission to Protect Life, exploring society's most critical safety and justice issues through an ecosystem of connected devices and cloud software. The company fosters a collaborative, fast-paced environment where employees take ownership, seek diverse perspectives, and work hard toward meaningful change.

How to Apply

Interested candidates should review all details and submit their application directly on the official company careers page.

Skills and tech stack

RAG

Questions candidates ask

Is the Mission Engineer position remote?

Yes, the role is listed as Florida-Remote, though it requires a consistent onsite presence of approximately 3 to 4 days per week with strategic accounts.

What level of experience is required for this role?

The role typically requires 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.

What specific technical skills are mentioned in the job description?

Mentioned technical proficiencies include RAG, AI-powered workflows and agents, integration logic, data pipelines, and working with Axon platforms like DEMS, Fusus, AI Era, and Records.

Are law enforcement or military backgrounds required?

No, former law enforcement or military experience is preferred but not required.

What compliance standards must candidates meet?

Candidates must be able to obtain and maintain CJIS compliance and adhere to relevant security standards.

Ready to apply?

The application is on the official Axon careers page.

Apply on company site