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Mission Engineer - Baton Rouge

AxonBaton Rouge, Louisiana, United States1570 GSS TAM SW
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Salary
Not listed
Job type
Full-time
Posted
2 Sept 2026
Status
Open · checked 7d ago

About this role

The Mission Engineer position at Axon in Baton Rouge is an embedded ownership role focused on delivering tailored technological solutions for strategic accounts. This opportunity suits an adaptable technical builder who wants to transform public safety operations through hands-on development.

Role Overview

As a Mission Engineer, the primary objective is to own customer outcomes within a strategic account in Baton Rouge, Louisiana. This position is not a standard relationship management job; it requires a hands-on builder to identify operational friction, design solutions, and ship working software directly onsite. Success is measured entirely by working solutions in production and positive operational outcomes rather than activity metrics or slideware.

Key Responsibilities

Maintain an onsite presence approximately 3 to 4 days per week, tightly connected to agency operations and evolving needs.
Discover agency problems onsite and translate them into compliant, buildable solutions tied directly to mission outcomes.
Design and ship working tools on Axon's platform, including AI agents, workflows, automations, integrations, and data pipelines.
Configure and extend existing systems like DEMS, Fusus, AI Era, and Records within the agency environment.
Build and deploy AI-powered workflows, such as prompts and RAG, to solve defined agency problems.
Troubleshoot onsite and coordinate root-cause resolution across Product, Engineering, Support, and Services.
Lead strategic reviews, mission reviews, and QBRs while building trusted relationships with command staff and operational stakeholders.

Requirements

Typically brings 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.
Proven background as a builder who has shipped working automations, agents, workflows, integrations, or AI-enabled tools in customer settings.
Comfortable working across both technical and operational domains, encompassing hardware, software, cloud, and integrated systems.
Strong communication skills capable of effectively engaging technical teams and senior stakeholders in mission-critical environments.
Full ownership mentality suited for ambiguous, fast-changing settings.
Ability to obtain and maintain CJIS compliance along with strict adherence to security standards.

Nice to Have

Former law enforcement or military experience.
Experience working in public safety, corrections, or other mission-critical operational environments.
Familiarity with Records, Evidence, digital workflows, or integrated public safety ecosystems.
Background in forward-deployed engineering, solutions architecture, or large-scale operational transformation.

Skills and Tools

RAG
AI Era platform, AI agents, and workflows
Integrations and data pipelines
DEMS, Fusus, and Records systems

Salary and Benefits

Competitive salary paired with a 401(k) plan featuring an employer match.
Discretionary paid time off and paid parental leave available for all employees.
Comprehensive medical, dental, and vision insurance coverage.
Fitness programs alongside emotional and mental wellness support.
Continuous learning and development programs, complete with office snacks.

About the Company

Axon operates on a mission to Protect Life, pursuing society's most critical safety and justice issues through an ecosystem of specialized devices and cloud software. The company values collaborative problem-solving, diverse perspectives, and meaningful work that drives real change in communities.

How to Apply

Candidates interested in this position should review all qualifications and apply directly on the official company careers page.

Skills and tech stack

Questions candidates ask

What is the primary location for the Mission Engineer role?

The position is located in Baton Rouge, Louisiana, United States.

How often is onsite presence required for this job?

The role requires maintaining a consistent onsite presence approximately 3 to 4 days per week.

What level of experience is typically required for applicants?

Candidates typically need 8+ years of experience in customer-facing technical roles, operational transformation, program management, or complex deployment environments.

Are there specific compliance standards required for the job?

Yes, applicants must have the ability to obtain and maintain CJIS compliance and adhere to security standards.

What specific AI skill is mentioned in the job details?

The job explicitly lists RAG alongside AI-powered workflows, agents, prompts, and evaluations.

Ready to apply?

The application is on the official Axon careers page.

Apply on company site