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Mission Engineer - Baltimore

AxonMaryland-Remote1570 GSS TAM SW
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
2 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Mission Engineer role at Axon in Maryland-Remote is an embedded, hands-on position responsible for driving customer outcomes and operational transformation within a strategic account. This opportunity suits an adaptable builder with extensive technical experience who thrives in an ambiguous, fast-changing environment and wants to make a tangible impact on public safety.

Key Responsibilities

Discover agency problems onsite and translate them into buildable, compliant solutions tied to mission outcomes.
Design and ship working tools on Axon's platform, including AI agents, workflows, automations, integrations, and data pipelines.
Configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems directly within the agency environment.
Build and deploy AI-powered workflows such as prompts, RAG, and evaluations to solve defined agency problems.
Assess workflows onsite, identify friction and mission impact, and define what to build before executing.
Maintain a consistent onsite presence approximately three to four days per week, staying closely connected to agency operations.
Capture customer insights, workflow patterns, and adoption barriers to share with Product and Engineering teams.

Requirements

Typically 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.
Proven builder background with experience shipping working automations, agents, workflows, integrations, or AI-enabled tools in customer settings.
Comfort working across technical and operational domains, including hardware, software, cloud, and integrated systems.
Strong communication skills with both technical teams and senior stakeholders, including command staff in mission-critical environments.
Full ownership mentality in ambiguous, fast-changing environments.
Ability to obtain and maintain CJIS compliance and adhere to required security standards.

Nice to Have

Former law enforcement or military experience.
Experience in public safety, corrections, or other mission-critical operational environments.
Familiarity with Records, Evidence, digital workflows, AI-enabled platforms, or integrated public safety ecosystems.
Background in forward-deployed engineering, solutions architecture, or operational transformation at scale.

Skills and Tools

RAG (Retrieval-Augmented Generation)
AI Era platform and AI agents
Workflows, automations, and data pipelines
DEMS, Fusus, and Records systems
Integration logic and configuration tools

Salary and Benefits

Base pay range of $127,500 to $204,000 USD, dependent on factors such as level, function, training, transferable skills, work experience, business needs, and geographic market.
Total compensation structure including base pay, bonus, and stock awards.
401(k) with employer match.
Discretionary paid time off and paid parental leave for all employees.
Medical, dental, and vision insurance plans.
Fitness programs, emotional and mental wellness support, and learning and development programs.

About the Company

Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues through an ecosystem of devices and cloud software. The company values candor, care, and diverse perspectives, offering a fast-paced, challenging, and meaningful work environment where employees take ownership and drive real change.

How to Apply

To apply for this position, please visit the official company careers page.

Skills and tech stack

RAG

Questions candidates ask

What is the primary focus of the Mission Engineer?

The Mission Engineer is the primary owner of customer outcomes within a strategic account, responsible for the full lifecycle of Axon's ecosystem, building solutions onsite, and driving operational transformation.

Is remote work allowed for this position?

Yes, this role is listed as Maryland-Remote, though it requires a consistent onsite presence of approximately three to four days per week with the agency.

What level of experience is required?

The role typically requires 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.

What are the salary range and compensation details?

The base pay range is $127,500 to $204,000 USD. Compensation is total compensation, consisting of base pay, bonus, and stock awards, determined by factors such as experience, level, and geographic market.

Are former law enforcement or military backgrounds required?

No, former law enforcement or military experience is preferred but not required.

Ready to apply?

The application is on the official Axon careers page.

Apply on company site