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Mission Engineer - Atlanta

AxonAtlanta, Georgia, United States1570 GSS TAM SW
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Salary
Not listed
Job type
Full-time
Posted
2 Sept 2026
Status
Open · checked 7d ago

About this role

The Mission Engineer position at Axon in Atlanta, Georgia, is an embedded ownership role designed for builders who drive operational transformation within strategic public safety accounts. This position suits technical professionals with extensive deployment experience who want to design, build, and ship working solutions directly on site.

Role Overview

As a Mission Engineer at Axon, the primary focus is owning the full lifecycle of customer outcomes within strategic accounts located in Atlanta. This is not a traditional relationship management job; it requires a hands-on builder to discover agency problems onsite and ship working tools directly using Axon's platform. Success is measured entirely by working solutions in production and tangible operational outcomes rather than slideware or activity.

Key Responsibilities

Discover agency challenges onsite and translate them into compliant, buildable solutions tied directly to mission outcomes.
Design and ship working tools on Axon's platform, including AI agents, workflows, automations, integrations, and data pipelines with real users and data.
Configure, integrate, and extend core systems like DEMS, Fusus, AI Era, and Records within the agency environment.
Iterate in the field until adoption sticks and document reusable patterns for other accounts.
Apply responsible innovation guardrails, ensuring compliance with CJIS, evidence integrity, and privacy standards.
Troubleshoot issues onsite and coordinate root-cause resolution across Product, Engineering, Support, and Services teams.
Maintain a consistent onsite presence approximately 3 to 4 days per week, tightly connected to agency operations.
Lead QBRs, mission reviews, and strategic planning while partnering with Sales on account strategy and post-sales onboarding.

Requirements

Typically 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.
Proven builder background with hands-on experience shipping working automations, agents, workflows, integrations, or AI-enabled tools in customer environments.
Comfort working across diverse technical and operational domains, spanning hardware, software, cloud, and integrated systems.
Strong communication skills capable of bridging technical teams and senior stakeholders, including command staff in mission-critical environments.
Full ownership mentality to navigate ambiguity and competing priorities across departments.
Ability to obtain and maintain CJIS compliance and adhere to strict security standards.

Nice to Have

Former law enforcement or military experience.
Experience working in public safety, corrections, or other mission-critical operational environments.
Familiarity with digital workflows, Records, Evidence, or integrated public safety ecosystems.
Background in forward-deployed engineering, solutions architecture, or large-scale operational transformation.

Skills and Tools

RAG (Retrieval-Augmented Generation)
AI-powered workflows, prompts, and evaluations
Axon platform ecosystems including DEMS, Fusus, AI Era, and Records
Data pipelines and integration logic

Salary and Benefits

Competitive salary and 401(k) with employer match.
Discretionary paid time off and paid parental leave for all employees.
Comprehensive medical, dental, and vision health plans.
Fitness programs, emotional and mental wellness support.
Learning and development programs, alongside office snacks.

About the Company

Axon is on a mission to Protect Life, exploring society's most critical safety and justice issues through an ecosystem of connected devices and cloud software. The company values candor, care, and diverse perspectives from customers, communities, and team members to foster a fast-paced, challenging, and meaningful work environment.

How to Apply

Candidates interested in this position should apply directly on the official company careers page.

Skills and tech stack

RAG

Questions candidates ask

What is the primary responsibility of a Mission Engineer at Axon?

The Mission Engineer owns customer outcomes within strategic accounts, acting as an embedded builder who designs, configures, and ships working solutions using Axon's platform directly at agency locations.

How much onsite presence is required for this role in Atlanta?

The role requires maintaining a consistent onsite presence approximately 3 to 4 days per week, closely connected to agency operations and evolving needs.

What level of experience is typically required?

The position typically requires 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.

Are there specific compliance standards that must be met?

Yes, candidates must have the ability to obtain and maintain CJIS compliance and adhere to evidence integrity and privacy standards.

What benefits are provided with this position?

Axon offers competitive salary, a 401(k) with employer match, discretionary paid time off, paid parental leave, medical, dental, vision plans, wellness support, fitness programs, and learning and development programs.

Ready to apply?

The application is on the official Axon careers page.

Apply on company site