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Manager, Mission Engineering

AxonAtlanta, Georgia, United States1570 GSS TAM SW
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Salary
Not listed
Job type
Full-time
Posted
4 Feb 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Manager, Mission Engineering role at Axon involves leading a regional field team of mission engineers who ensure public safety agencies successfully adopt and utilize critical technology. Based in the Southeast US region with up to 40% travel, this position suits an experienced technical leader dedicated to coaching individuals and delivering dependable outcomes for law enforcement and public safety partners.

Key Responsibilities

Own portfolio outcomes, including deployment health, technical stabilization, adoption rates, escalation trends, and time-to-value.
Act as a senior partner for command staff, agency IT departments, and internal stakeholders during critical situations.
Collaborate across Sales, Product, Engineering, Support, and Customer Success to translate field realities into actionable product insights.
Coach, mentor, and develop team members through 1:1s, ride-alongs, operational reviews, and structured individual development plans.
Establish delivery rhythms, documentation playbooks, and standardized operational cadences for the field team.
Set clear expectations for onsite presence, which typically involves spending three to four days a week in agency environments.

Requirements

Typically possess 7 or more years of experience in customer-facing technical delivery such as technical account management, solutions engineering, implementation, or professional services.
Bring at least 3 years of direct experience leading individual contributors.
Demonstrated record of coaching, mentoring, and developing team members to raise operational standards.
Technical familiarity spanning hardware, software, cloud architectures, networking, and system integrations.
Confidence interacting with senior stakeholders, executive audiences, and technical administrators.
Experience managing portfolio outcomes across multiple accounts using simple operating cadences and dashboards.
Ability to obtain and maintain CJIS compliance along with solid security judgment.

Nice to Have

Background in public safety, law enforcement, corrections, defense, or other mission-critical operational environments.
Experience leading mixed technical teams and supporting professionals across diverse specialties.
Hands-on familiarity with artificial intelligence, automation tools, analytics platforms like SQL and Power BI, or workflow solutions.
Previous exposure to Computer-Aided Dispatch (CAD), Records Management Systems (RMS), digital evidence solutions, or real-time operations systems like Fusus.

Skills and Tools

SaaS and Cloud Software
Hardware and Networking
System Integrations
SQL and Analytics
Automation and Workflow Platforms
CJIS Compliance Standards

Salary and Benefits

Competitive salary structure alongside a 401(k) plan with employer matching.
Discretionary paid time off and paid parental leave available for all employees.
Comprehensive medical, dental, and vision insurance coverage.
Fitness programs, emotional health support, and mental wellness resources.
Continuous learning and development programs.

About the Company

Axon operates with a mission to Protect Life, pursuing society's most critical safety and justice issues through an interconnected ecosystem of devices and cloud software. The company fosters a collaborative, fast-paced environment where employees take ownership, pursue diverse perspectives, and work hard to drive meaningful change for communities and public safety agencies.

How to Apply

Interested candidates should visit the official Axon careers page to submit an application for this position.

Skills and tech stack

SQL

Questions candidates ask

Where is this job located?

This role is regionally based in the Southeast US, with the primary location listed as Atlanta, Georgia, and requires up to 40% travel.

What level of experience is required?

The position requires typically 7+ years of experience in customer-facing technical delivery, along with at least 3 years of experience leading individual contributors.

What are the travel requirements for this role?

The job requires up to 40% travel, and team members typically spend three to four days a week onsite in agency environments.

Who does this position report to?

The Manager, Mission Engineering reports to the Senior Director of Customer Deployment & Mission Engineering.

What benefits does Axon offer?

Axon offers competitive salary, 401(k) with employer match, discretionary paid time off, paid parental leave, medical, dental, and vision plans, fitness programs, mental wellness support, and learning and development programs.

Ready to apply?

The application is on the official Axon careers page.

Apply on company site