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Legal Engineer Manager, Product Specialist

HarveyMunichGo to Market
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Experience
Senior · 7+ yrs
Posted
7 Oct 2026
Status
Open · checked 7d ago

About this role

Based in Munich, the Legal Engineer Manager, Product Specialist role at Harvey involves leading a team of Product Specialists to drive customer adoption and platform integration across the EMEA and DACH regions. This position suits qualified lawyers with extensive practice experience who want to manage technical post-sales functions and guide clients in leveraging artificial intelligence solutions.

Role Overview

Harvey is hiring a Legal Engineer Manager - Product Specialist to provide leadership and strategic direction for the Product Specialist team. The position oversees post-implementation customer relationships, working alongside Customer Success Managers to help law firms and in-house legal teams integrate the Harvey platform into their daily workflows. The manager acts as a senior escalation point, partners with sales functions to support renewals, and collaborates with product teams to share user feedback.

Key Responsibilities

Lead, mentor, and develop a team of Product Specialists in the DACH region by providing coaching, performance management, and career development support.
Manage post-implementation customer relationships from a legal engineering standpoint to ensure clients achieve effective onboarding, training, and ongoing platform support.
Serve as the senior escalation point for complex or strategic customer engagements by utilizing deep product and legal knowledge.
Partner with account management and sales teams to spot expansion opportunities, aid renewals, and support retention strategies.
Work alongside the product department to communicate customer feedback, advocate for platform enhancements, and maintain awareness of roadmap developments.
Define and refine team processes, playbooks, and frameworks to establish a scalable and high-performing operational function.

Requirements

Qualified lawyer status with seven or more years of post-qualification experience gained within a law firm or in-house legal department.
Prior background in managing or mentoring a team with a demonstrated track record of talent development and performance management.
Familiarity with legal technology and artificial intelligence tools alongside an aptitude for rapidly developing platform expertise.
Commercial acumen and the capability to engage with senior stakeholders across law firms and in-house legal teams.
Communication and presentation abilities demonstrated through running training sessions, workshops, or client-facing product meetings.
Comfort working within a fast-paced, high-growth setting using a pragmatic and solutions-oriented approach.

Skills and Tools

Artificial Intelligence Tools
Legal Technology
Product Management Frameworks
Customer Onboarding Playbooks

About the Company

Harvey transforms legal and professional services by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. The organization operates with values centered around decisiveness, simplicity, and continuous improvement, supporting a fast-scaling category-defining environment.

How to Apply

Interested candidates should visit the official Harvey careers page to submit an application and review relevant applicant privacy notices.

Skills and tech stack

Questions candidates ask

Where is this role located?

The job posting indicates the position is based in Munich, while also mentioning leading a team based in London and operating across the EMEA and DACH regions.

What qualifications are required for this position?

Applicants must be qualified lawyers with at least 7 years of post-qualification experience in a law firm or in-house legal setting.

What is the primary focus of the Legal Engineer Manager?

The manager leads and develops a team of Product Specialists, oversees post-implementation customer success, acts as a senior escalation point, and partners with sales and product teams to drive platform adoption.

Is management experience necessary?

Yes, prior experience managing or mentoring a team with a track record of developing talent and driving performance is required.

How should applicants apply?

Applicants should visit the official company careers page to apply.

Ready to apply?

The application is on the official Harvey careers page.

Apply on company site