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IT Generalist (San Francisco)

CoderSan FranciscoGeneral & Administrative
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Salary
$121K - $164K USD
Job type
Full-time
Posted
3 Sept 2026
Status
Open · checked 7d ago

About this role

Coder is looking for an IT Generalist to join the team in San Francisco on a full-time, hybrid basis. This role is ideal for a professional with two to four years of experience who enjoys hands-on technology operations, user support, and infrastructure administration.

Role Overview

As an IT Generalist at Coder, you will serve as the primary contact for internal user support, SaaS administration, and device management. You will work alongside the broader IT team to maintain secure and efficient technology operations. This position requires regular local office attendance in San Francisco with a flexible schedule.

Key Responsibilities

Provide first-line technical support to staff via Slack and internal ticketing systems.
Handle user onboarding and offboarding tasks, including provisioning accounts in Okta and managing software licenses.
Administer core SaaS platforms such as Google Workspace, Slack, Jamf, and 1Password.
Manage macOS hardware inventory, encompassing procurement, configuration, and asset tracking.
Assist with SOC 2 and GDPR compliance initiatives by adhering to data security, audit trail, and access control procedures.
Scale internal IT operations by spotting gaps, recommending tooling, and streamlining workflows.
Write clear documentation and build internal knowledge bases to foster self-service.

Requirements

Possess two to four years of background in IT support or systems administration.
Demonstrate proficiency with Okta, Google Workspace, Slack, Zoom, and Apple device management, with a preference for Jamf.
Ability to work independently in a hybrid setup while prioritizing multiple technical tasks.
Maintain a security-first perspective with a solid understanding of audit trails and access controls.
Passion for solving end-user problems and elevating the daily technology experience.
Experience or willingness to support compliance standards such as SOC 2.

Nice to Have

Familiarity with tools like Lumos, Drata, Rippling, 1Password, or Slack-based ticketing systems.

Skills and Tools

Okta
Google Workspace
Slack
Zoom
Jamf
Apple Device Management
1Password

Salary and Benefits

Annual salary range between $121,000 and $164,000 USD.

About the Company

Coder builds the leading platform for AI development infrastructure, empowering enterprises to securely execute human and AI-driven development workflows within consistent and governed environments. The company delivers self-hosted, agent-ready workspaces that balance developer productivity with platform governance.

How to Apply

To submit an application for this position, please visit the official Coder careers page.

Questions candidates ask

What is the location and work model for this role?

This position is based in San Francisco and follows a hybrid work model. Candidates must be local and able to work from the office on a regular weekly basis with scheduling flexibility.

What is the salary range for the IT Generalist position?

The annual salary for this full-time role is between $121,000 and $164,000 USD.

How many years of experience are required?

Candidates should have two to four years of experience in IT support or systems administration.

What software tools will I be managing?

You will administer and maintain core applications including Okta, Google Workspace, Slack, Zoom, Jamf, and 1Password.

Does the role involve compliance responsibilities?

Yes, you will support SOC 2 and GDPR compliance by following established processes for data security, access controls, and audits.

Ready to apply?

The application is on the official Coder careers page.

Apply on company site