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IT Engineer, Internal AI Infrastructure

FigmaSan Francisco, CA • New York, NY • United StatesBusiness Operations
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Salary
Not listed
Job type
Full-time
Posted
27 Aug 2026
Status
Open · checked 7d ago

About this role

The IT Engineer, Internal AI Infrastructure position at Figma is a full-time role focused on designing and building the runtime foundation for employee-facing artificial intelligence applications, located across US hubs or remotely in the United States. This opportunity suits experienced infrastructure and platform engineers eager to create secure, scalable, and reusable AI systems that empower teams across the entire organization.

Role Overview

Figma seeks an IT Engineer to anchor the Infrastructure and Hosting pillar within the Business Technology organization. This role serves as a foundational member responsible for creating the paved path that transitions internal AI apps, bots, and agents from early prototypes into robust production environments. The chosen professional will develop shared hosting infrastructure, engineer model routing systems based on cost and capability, and establish comprehensive telemetry and cost-attribution frameworks for internal stakeholders.

Key Responsibilities

Design and construct the hosting golden path for internal AI applications, bots, and agents, including runtime solutions for scheduled jobs and long-running workflows.
Build sophisticated model routing layers to direct various tasks across different frontier and lower-cost models while maintaining a full audit trail.
Establish observability, usage analytics, audit logging, and precise per-team cost attribution for corporate AI workloads.
Integrate enterprise identity, access, and security patterns, ensuring default Okta connections secure workflows involving sensitive data.
Collaborate closely with product AI infrastructure teams to share gateways and telemetry instead of building redundant parallel systems.
Shape overall platform strategies, architectural roadmaps, and engineering best practices as a founding member of the infrastructure pillar.

Requirements

Five or more years of software engineering experience, highlighting significant background in infrastructure, platform, or backend engineering.
Proven track record of successfully building internal platforms or paved paths that were actively adopted by engineering teams.
Strong system design capabilities with demonstrated experience architecting reliable, observable production systems.
Hands-on expertise with LLM operations, such as model gateways, agent runtimes, evaluations, or cost and usage instrumentation.
Familiarity with enterprise identity and access management environments, including Okta, SSO, and secure service-to-service authentication.

Nice to Have

Experience building internal AI workspaces, developer platforms, or tools in the broader enterprise LLM suite category.
Familiarity with Model Context Protocol (MCP), agent orchestration frameworks, or skill and plugin registry patterns.
Background working within audit and compliance programs like SOX or ITGC.
History of serving as the first infrastructure hire on a compact team with broad operational responsibilities.

Skills and Tools

LLM Operations and Model Gateways
Infrastructure and Backend System Design
Enterprise Identity and Access Management (Okta, SSO)
Model Routing and Cost Attribution Frameworks
Telemetry, Observability, and Audit Logging
Figma Platform familiarity

Salary and Benefits

Figma provides an annual base salary range spanning from $153,000 to $269,000 USD, with actual compensation determined by objective factors such as candidate qualifications, relevant experience, market demand, and work location. The comprehensive benefits package includes equity options, medical, dental, and vision coverage, retirement benefits with company contributions, parental leave, mental health support, flexible paid time off, and periodic lifestyle spending accounts.

About the Company

Figma operates on a mission to make design accessible to everyone by helping teams bring creative ideas to life from anywhere in the world. Employees at Figma are among the most active industry participants in AI usage, and the Internal AI team ensures that this organizational energy compounds efficiently through reliable, governed platforms.

How to Apply

Interested candidates should visit the official Figma careers page to submit an application and review further details regarding the hiring process.

Skills and tech stack

LLMFigma

Questions candidates ask

What is the salary range for the IT Engineer, Internal AI Infrastructure role?

The annual base salary range is between $153,000 and $269,000 USD, depending on factors such as individual qualifications, location, and prior experience.

Where is this job located?

This full-time position can be held from one of Figma's US hubs or remotely anywhere within the United States.

How many years of experience are required?

Candidates must have 5 or more years of software engineering experience, with significant background in infrastructure, platform, or backend engineering.

What department does this role sit within?

The role sits within the Business Technology organization at Figma.

What benefits does Figma offer to employees?

Figma provides equity, health, dental, and vision coverage, retirement benefits with company contributions, parental leave, wellness benefits, and flexible paid time off.

Ready to apply?

The application is on the official Figma careers page.

Apply on company site