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Head of Product, Applied AI

CitizenNew York CityPEDD
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Salary
$265K–$310K
Job type
Full-time
Posted
24 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

Citizen is seeking a Head of Product, Applied AI to lead the entire product ecosystem in New York City without traditional human product managers. This unique role suits a strategic systems thinker ready to leverage artificial intelligence agents for product production while driving consumer apps, subscriptions, and enterprise growth.

Key Responsibilities

Own the end-to-end product architecture, merging fragmented features into a streamlined, cohesive system.
Direct the consumer product experience, focusing on signups, activation, maps, incident experiences, and retention metrics.
Manage the subscription business roadmap, overseeing pricing, packaging, plan mix, trials, and checkout paths alongside the product designer.
Drive the product side of enterprise offerings, APIs, and partner integrations for cities, hospitals, campuses, and private security.
Establish and operate an agent team to handle product management artifacts like discovery synthesis, spec drafts, and experiment design.
Partner directly with the Founder, product design, engineering leadership, finance, and real-time operations.

Skills and Tools

Product architecture and whole-systems design
AI agent operation and management for product workflows
Experimentation design, hypothesis setting, and rigor enforcement
Subscription pricing, packaging, and monetization strategy
Enterprise product scaling and API packaging
Metric tracking and forecasting for retention and revenue drivers

About the Company

Citizen operates the leading safety application in the United States, distributing live videos and real-time incident updates to users across major American cities. The platform combines a live network, a newsroom, and a safety tool, supported by a real-time machine that processes first-responder radio and live feeds. Citizen serves everyday consumers as well as enterprise clients including cities, hospitals, campuses, and private security organizations.

How to Apply

Interested candidates should visit the official company careers page at citizen.com to submit an application for this position.

Questions candidates ask

Where is the Head of Product, Applied AI role located?

The position is based in New York City.

Will I manage a team of human product managers?

No, you will never hire a product manager; your headcount consists entirely of AI agents.

Who does this role report to?

The Head of Product reports directly to the Founder.

What areas of the business does the product scope cover?

The role covers the consumer app, core loops, subscription business, enterprise products, APIs, and partner integrations.

What must candidates bring to the first conversation?

Candidates must bring three things: one number moved across a whole product and how, one product made coherent and what was cut, and details of the agent team they currently run.

Ready to apply?

The application is on the official Citizen careers page.

Apply on company site