Citizen

Citizen is the number one safety application in the United States, providing instant notifications, live video broadcasts, and real-time incident updates to users across major American cities. The platform operates as a live network, newsroom, and safety tool by ingesting 911 radio, computer-aided dispatch feeds, user videos, and partner data to distribute verified information to millions of devices. In addition to its consumer application, Citizen develops enterprise products and application programming interfaces utilized by cities, hospitals, campuses, and private security organizations.

The company is transitioning into an artificial intelligence-native organization, integrating machine learning directly into its core pipeline to handle tasks such as incident detection, verification, writing, and routing. Internal operations, engineering, and finance functions leverage AI agents to multiply output and accelerate development speed. This technological shift aims to make the real-time safety system faster, more accurate, and more cost-effective as the platform scales globally.

Open roles are focused on applied artificial intelligence teams, including engineering, product, and growth functions. These positions are located in New York City and require professionals who operate software craft alongside AI agents to manage broad system responsibilities. Seniority levels span specialized individual contributors and leadership roles such as the Head of Product and Head of Growth, all working closely alongside the founder.