About this role
The ideal candidate for this role enjoys a people-focused environment and thrives in a setting where operational excellence directly supports a positive employee experience. This position is central to scaling the global Workplace Experience team at Perplexity, requiring a leader who can establish the operational framework necessary for growth. The individual will be responsible for ensuring that complex programs, from office openings to internal tool management, are delivered effectively and on schedule.
This role involves a blend of strategic planning, hands-on project delivery, and rigorous portfolio control. The lead will define priorities, manage resource allocation, and ensure that financial forecasts are accurate and actionable for leadership. They will act as a senior operating partner, driving accountability across various internal and external teams to achieve tangible results in the workplace experience domain.
Success in this role requires a proactive, kind approach to problem-solving and the ability to translate high-level strategy into concrete, executable plans. A candidate who is methodical in execution yet agile in decision-making, with a strong background in real estate operations and financial analysis, would be well-suited to champion the operational success of this critical function.
What you will do
- The lead will own the overall workplace operating framework, including annual and quarterly planning, and translate team strategy into clear priorities and resource plans.
- This involves establishing decision rights, delivery commitments, and measurable success indicators for their areas.
- They will take accountability for integrated delivery plans for capital projects such as office openings and refreshes.
- The role requires directing external project managers, aligning internal workstreams, and holding partners accountable for schedule, cost, and quality.
- The lead must establish and maintain portfolio controls, including lease administration, occupancy tracking, and portfolio reporting.
- They will drive financial planning by owning forecasting processes, variance analysis, and challenging assumptions with the Finance team.
- The position involves setting the roadmap for workplace tools, improving data quality, and automating repeatable tasks.
What you need
- Candidates must possess over eight years of experience in workplace business operations, corporate real estate, or facilities programs.
- A proven track record managing complex, multi-site programs and their resulting outcomes is necessary.
- The ideal candidate must demonstrate substantial autonomy in operating, rather than just administering plans set by others.
- Strong project and program management expertise is required, emphasizing methodical planning, organization, and execution.
- Experience must include a record of delivering office buildouts, relocations, or capital improvements with accountability for scope and financial performance.
- Candidates need strong financial and analytical judgment to drive forecasting, challenge assumptions, and translate data into investment recommendations.
Nice to have
- Experience with Envoy
Benefits
- Equity
Skills and tech stack
Questions candidates ask
What is the remote policy?
The posting does not specify the remote policy for this role.
What is the compensation range?
The salary offered for this position is between $185K and $235K, and the role offers Equity.
What is the technology stack involved?
The tools mentioned in the posting include Envoy.
What is the team structure like?
The role involves collaboration with the Head of Workplace Experience and serving as a senior operating partner across cross-functional teams.