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Director, Revenue Cycle Management Operations

Grow TherapyRemoteBusiness
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Salary
$158K - $231K USD
Job type
Full-time
Work mode
Remote
Posted
22 Jul 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Director, Revenue Cycle Management Operations position at Grow Therapy is a full-time leadership role overseeing revenue cycle strategy and execution across eligibility, claims, and denials. This opportunity suits an experienced RCM leader who thrives on building systems, scaling team operations, and integrating AI automation within a high-growth health tech environment.

Key Responsibilities

Manage end-to-end RCM operational performance covering claim submission, eligibility, authorizations, follow-up, denials, and contracts.
Assess, restructure, and grow team organization, span of control, and role design as the department scales.
Operationalize AI and automation tools by partnering with the Operations AI Center of Excellence to ensure effective human-AI workflow distribution.
Monitor, maintain, and evolve KPI reporting dashboards to give leadership visibility into denial rates, uncollected percentages, clean claim rates, and payor collection trends.

Requirements

Bring 8+ years of progressive revenue cycle management experience, with at least 3 years managing managers within a multi-function RCM operations setting.
Demonstrate a strong track record of owning end-to-end RCM performance metrics like clean claim rates, denial rates, and days in A/R.
Possess direct experience working in high-growth or rapid-scaling environments, ideally in health tech, building or redesigning systems and team structures in real time.
Show proven experience operating across diverse payor types with unique billing rules, authorization guidelines, and contracts.
Understand how upstream functions like provider operations, enrollment, credentialing, and finance intersect with and impact downstream collections performance.
Display hands-on experience operationalizing automation or AI tools into daily operational workflows, measuring impact, and adapting team processes accordingly.

Skills and Tools

Revenue Cycle Management (RCM) operations and strategy
KPI reporting and dashboard management
AI and automation tool operationalization
Multi-function team leadership and organizational design
Payor contracting, denials management, and claims processing

Salary and Benefits

Base compensation range: $158,000 to $193,000 annually for fully remote commitments, or $189,000 to $231,000 annually for hybrid commitments.
Comprehensive medical, dental, vision, life, and disability coverage.
No cost access to therapy through the Grow platform for US employees.
Retirement savings programs and equity opportunities.
Flexible time off, paid company holidays, and a full company-wide Winter Break.
Up to 18 weeks of paid parental leave with a new child stipend.
Dedicated weekly Mental Health Mornings or Afternoons for self-care.
Annual wellness and professional development stipend.
Commuter benefits for hub locations alongside home office and meal support.

About the Company

Grow Therapy was founded in 2020 to make mental health care more accessible and effective through a three-sided marketplace that empowers providers, augments payors, and serves patients. Backed by over $328 million in funding including a Series D at a $3B valuation from prominent investors, the company offers an environment where team members can solve complex healthcare challenges and directly impact patient care.

How to Apply

Interested candidates should submit their application directly on the official Grow Therapy careers page.

Questions candidates ask

What is the salary range for the Director, Revenue Cycle Management Operations role?

The annual base compensation ranges from $158,000 to $193,000 for fully remote commitments, and from $189,000 to $231,000 for hybrid commitments, depending on experience, qualifications, and location.

Is this position remote or on-site?

This role offers flexibility as it can be performed either fully remote or in a hybrid format from company hub locations in New York City, San Francisco, or Seattle three days per week.

What qualifications are required for experience?

Candidates need 8+ years of progressive experience in revenue cycle management, which must include at least 3 years of experience managing managers within a multi-function RCM operations environment.

What benefits does Grow Therapy offer to full-time employees?

Full-time employees receive medical, dental, and vision insurance, retirement and equity programs, flexible time off, paid parental leave, wellness stipends, free therapy access via the platform, and home office support.

How do I apply for this position?

You can apply for the position directly on the official Grow Therapy careers page.

Ready to apply?

The application is on the official Grow Therapy careers page.

Apply on company site