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Customer and Partner Marketing

ExaSan Francisco, CaliforniaMarketing
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Salary
$150K - $230K USD
Job type
Full-time
Posted
31 Jul 2026
Status
Open · checked 8d ago

About this role

Role Overview

The Customer and Partner Marketing role at Exa is an exciting opportunity to lead customer proof initiatives and commercial ecosystem campaigns at an innovative AI search startup. Based in San Francisco, California, this full-time position suits an experienced marketing professional with a background in high-growth technology environments who thrives on turning customer success into powerful growth assets.

Key Responsibilities

Build and maintain a robust customer evidence engine that produces published case studies, quantified results, and technical deep dives.
Establish and manage a tiered customer reference and advocacy program to support late-stage deals and advisory boards.
Own the marketing side of commercial partnerships, including cloud marketplaces, agencies, consultancies, and co-sell motions.
Gather and route voice-of-customer insights to product, product marketing, and leadership teams.
Design and deploy AI-powered workflows using tools like Claude to automate the creation of customer-driven assets.
Maintain a centralized proof library for sales enablement and cross-functional transparency.

Requirements

Minimum of 5 years of professional experience in customer marketing, partner marketing, or product marketing within a B2B technology enterprise, preferably at a high-growth startup.
A robust portfolio of published customer proof and case studies personally driven by the candidate.
Exceptional writing capabilities with the skill to interview engineers and draft technical content.
Familiarity with technical concepts including retrieval systems, agents, and APIs.
Proven track record of managing customer reference programs and commercial co-marketing initiatives.
Demonstrated AI builder mindset with experience shipping internal automation tools and LLM workflows.

Nice to Have

Background in marketing to developers at infrastructure or API-first organizations.
Direct experience with major cloud marketplaces such as AWS, GCP, and Azure.
Prior experience managing customer advisory boards.
Multimedia production experience covering video or launch content.
Knowledge of the current AI tooling and agent ecosystem landscape.

Skills and Tools

AWS
GCP
Azure
LLMs and AI workflow platforms

Salary and Benefits

Annual salary range between $150,000 and $230,000 USD.
Comprehensive medical, dental, and vision insurance alongside monthly wellness and commuter perks.
Family planning support including up to $15,000 in egg freezing reimbursement and 16 weeks of fully paid parental leave.
Daily catered lunches and dinners, office snacks, fresh morning bread, and weekly beverage deliveries.
Visa sponsorship available for exceptional candidates.

About the Company

Exa is scaling the search engine for the AI era, backed by prominent investors like a16z, Benchmark, Lightspeed, and YC following a $250M Series C round. The company operates primarily out of a San Francisco headquarters with a team of around one hundred talented individuals dedicated to transforming information retrieval.

How to Apply

Interested candidates should visit the official company careers page to submit an application for this position.

Skills and tech stack

AWSGCPAzure

Questions candidates ask

What is the salary range for this position?

The annual salary for this role ranges from $150,000 to $230,000 USD.

Where is the job located?

This position is preferred in-person at the company headquarters in San Francisco, California.

How many years of experience are required?

Candidates must have 5+ years of experience in customer marketing, partner marketing, or product marketing at a B2B technology company.

Does the company offer visa sponsorship?

Yes, visa sponsorship is available for exceptional candidates.

What benefits are included with employment?

Benefits include premium medical, dental, and vision coverage, monthly wellness and commuter benefits, family planning reimbursements, paid parental leave, daily catered meals, and visa sponsorship.

Ready to apply?

The application is on the official Exa careers page.

Apply on company site