Business Operations Manager, Marketing and Communications
About this role
The Communications and Marketing team at Perplexity requires an operational foundation to maintain speed and coordination during a rapid growth phase. The Business Operations Manager will solve the challenge of keeping a busy department aligned by managing the underlying tool stack, budgets, contracts, and leadership dashboards. This person will act as half builder and half connective tissue, creating internal tools, orchestrating campaign calendars, and streamlining agency relationships while ensuring that agreements never stall with Legal and Finance. Candidates who thrive in this position are exceptionally organized systems-thinkers who enjoy turning scattered ideas into reliable daily processes without adding unnecessary overhead.
What you will do
- Own the full lifecycle of the marketing and comms tool stack from procurement and onboarding to user training and retirement.
- Build and maintain internal tools, dashboards, calendars, and automations for a growing team.
- Run the operational rhythm by managing priorities, launch schedules, planning cycles, and cross-functional handoffs.
- Manage agencies, contractors, and vendors across selection, scopes, invoices, renewals, and performance evaluations.
- Partner with Legal and Finance to keep contracts and procurement moving smoothly and efficiently.
- Serve as the connective tissue by tracking dependencies, keeping colleagues aligned, and acting as a trusted triage point for leadership.
What you need
- Bring four to seven years of experience in marketing operations, business operations, or a similar systems-focused role within a fast-growing technology company.
- Demonstrate a history of building tools, automations, or dashboards independently, with AI tools already integrated into your daily workflow.
- Possess strong analytical instincts to transform messy inputs into trustworthy numbers for leadership.
- Have hands-on experience managing agency and vendor relationships alongside Legal and Finance procurement processes.
- Display exceptional organizational skills paired with strong relational abilities that foster trust and early communication across teams.
- Communicate clearly and directly through executive briefings, cross-functional meetings, and accessible process documentation.
- Show demonstrated experience working closely as a trusted partner to senior executives.
- Maintain comfort with ambiguity and scale your solutions to handle doubling teams, budgets, or launch volumes.
Benefits
- Offers Equity
Questions candidates ask
What is the salary range for this role?
The salary ranges from $135K to $180K and includes offers of equity.
Where is the position located?
This role is located in San Francisco.
What specific tool stack experience is required?
No specific tool stack is required, but you must have operated marketing or comms systems in a high-growth environment and be able to pick up the company's tools quickly.
What kind of background is the team looking for?
Candidates should have four to seven years of experience in marketing operations, business operations, or a similar systems-and-process role, ideally in a fast-growing technology company.