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Backend Engineer - Known

OodleSan FranciscoKnown
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Salary
Not listed
Job type
Full-time
Posted
29 Oct 2025
Status
Open · checked 7d ago

About this role

Frontdesk AI seeks a Backend Engineer - Known to build foundational backend systems and infrastructure for the company in San Francisco. This full-time position suits an experienced technologist eager to drive high-ownership engineering decisions for consumer AI products.

Role Overview

In this capacity, the engineer acts as a core technical builder, constructing robust backend systems and infrastructure to support Known. Responsibilities range from creating high-capacity APIs handling millions of requests to developing real-time communication pipelines for text and voice interactions. The role requires designing reliable, performant data architectures capable of scaling alongside the user base while collaborating closely with the founding team across AI, product, design, and fullstack engineering.

Key Responsibilities

Build and design scalable backend services utilizing Node.js and TypeScript, encompassing background job processing, RESTful APIs, and data pipelines for batch and real-time workloads.
Optimize and architect database systems in Postgres, focusing on schema design, query optimization, indexing strategies, and maintaining data integrity at scale.
Deploy real-time communication infrastructure leveraging WebSockets for chat and WebRTC for audio and video to guarantee low latency and reliability.
Manage and integrate third-party tools, including reservation platforms, payment gateways like Apple and Google Pay, notification services, CDNs, and AI language models from OpenAI and Anthropic.
Work alongside AI and machine learning specialists to construct data pipelines and APIs that serve model predictions and support experimentation workflows.
Manage infrastructure, deployment, and system observability by building CI/CD pipelines, optimizing cloud costs, setting up monitoring, and scaling reliability.
Engineer for scale and performance through caching implementation and fast API response times designed to manage rapid traffic growth.

Requirements

Four to six years of professional experience building production backend systems within startups, high-traffic apps, or consumer products.
Advanced proficiency in Node.js and TypeScript, possessing a strong grasp of asynchronous patterns, error handling, and performance tuning.
Expert-level capability with Postgres, including transactions, complex queries, connection pooling, and performance optimization.
Demonstrated background in designing and scaling RESTful APIs, incorporating versioning, authentication, rate limiting, and caching.
Practical experience using cloud platforms like AWS or GCP for storage, compute, networking, and database services.
Familiarity with containerization, orchestration tools such as Docker and Kubernetes, and infrastructure-as-code practices.
Practical background working with WebSockets and WebRTC for real-time communication setups.
Strong comprehension of observability standards, such as logging, tracing, metrics, and alerting best practices.
Dedicated focus on data privacy, security, and compliance as core priorities.

Skills and Tools

Node.js
TypeScript
Postgres
AWS
GCP
Docker
Kubernetes
WebSockets
WebRTC
LLMs

About the Company

Frontdesk AI operates in the technology space, focusing on modern artificial intelligence solutions, real-time communication pipelines, and intelligent matching frameworks to support consumer interactions.

How to Apply

Interested candidates should visit the official Frontdesk AI careers page to submit their application for the Backend Engineer - Known position.

Skills and tech stack

Questions candidates ask

What is the location of the Backend Engineer - Known role?

The position is based in San Francisco and is not listed as remote.

What level of experience is required for this job?

Candidates should have four to six years of experience building production backend systems.

What core programming languages and frameworks are required?

The role requires strong proficiency in TypeScript and Node.js.

What database technology is used in this position?

The position requires expert-level knowledge of Postgres for database architecture and optimization.

How should I apply for this position?

Interested applicants should apply directly on the official company careers page.

Ready to apply?

The application is on the official Oodle careers page.

Apply on company site