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AI Voice Agent

CommureBengaluru, IndiaOperations
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Salary
Not listed
Job type
Full-time
Experience
Entry
Posted
23 Sept 2026
Status
Open · checked 7d ago

About this role

Based in Bengaluru, India, the AI Voice Agent position involves conducting outbound research calls and documenting call metrics for prospective businesses. This role suits individuals with strong attention to detail who possess basic spreadsheet skills and a professional phone demeanor.

Role Overview

Commure seeks an AI Voice Agent to execute outbound research calls to prospective organizations. The professional filling this position will measure hold times, document specific call details, and maintain meticulous records in spreadsheets.

Key Responsibilities

Place outbound calls to prospects utilizing approved lists and established calling procedures.
Adhere to designated call scripts while navigating automated phone menus and reception desks.
Track and calculate hold durations accurately.
Take screenshots of call screens displaying active durations and link them to spreadsheet records.
Log details such as business names, phone numbers, timestamps, outcomes, and notes.
Protect confidential data and comply with privacy and data-handling rules.
Report invalid numbers and data-quality problems to supervisors.

Requirements

Professional verbal communication abilities.
High level of precision and detail orientation.
Willingness to manage a high volume of outbound telephone calls.
Basic knowledge of Microsoft Excel or Google Sheets.
Competence in capturing and uploading screenshots.
Access to a suitable phone device and reliable internet.
Capacity to follow documented instructions and scripts consistently.

Nice to Have

Strong organizational and time-management capabilities.
Background in customer service, calling, lead generation, data entry, or quality assurance.

Skills and Tools

Google Sheets
Microsoft Excel
Outbound calling tools and devices

About the Company

Commure is building an AI operating system for healthcare that spans ambient AI, dictation, intelligent workflows, and autonomous revenue cycle management integrated with over 60 electronic health record systems. Over 500,000 clinicians across 500 organizations utilize the platform, which processes billions in claims and millions of patient interactions.

How to Apply

Interested candidates should apply directly on the official Commure careers page, ensuring all official communications originate from an @commure.com email address.

Skills and tech stack

Questions candidates ask

Where is the AI Voice Agent position located?

The position is based in Bengaluru, India.

What are the primary duties of the AI Voice Agent?

The primary duties involve making outbound research calls to prospective businesses, measuring hold durations, capturing screenshots of call times, and recording data accurately in spreadsheets.

What software skills are needed for this role?

Basic proficiency with Microsoft Excel or Google Sheets is required.

Is prior calling experience mandatory?

No, prior experience in calling, lead generation, customer service, data entry, or quality assurance is preferred but not required.

How should candidates submit their application?

Candidates should apply on the official Commure careers page.

Ready to apply?

The application is on the official Commure careers page.

Apply on company site