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AI Engagement Manager | Housing

EliseAINew York CityCustomer Success
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Salary
$160K - $195K USD
Job type
Full-time
Posted
18 Aug 2025
Status
Open · checked 7d ago

About this role

The AI Engagement Manager position at EliseAI in New York City is a full-time, in-office role focused on leading strategic client relationships and driving business transformation through artificial intelligence. This position is ideal for experienced professionals with a background in asset management, consulting, or client strategy who want to shape the future of property management technology.

Role Overview

EliseAI is seeking an AI Engagement Manager to oversee complex accounts and high-value customers in the housing sector. In this capacity, the professional will guide clients through product rollouts, encourage the adoption of new artificial intelligence features, and act as a long-term strategic adviser. This cross-functional position involves defining best practices for AI integration, helping organizations revamp daily operations, and connecting platform metrics to customer business goals.

Key Responsibilities

Lead clients through the implementation phase to establish business objectives and achieve rapid time-to-value.
Assist organizations in redesigning operational workflows by embedding artificial intelligence into core processes.
Manage a designated group of complex, high-value accounts while identifying avenues for deeper adoption and return on investment.
Formulate repeatable methodologies to assist product adoption across diverse customer categories.
Direct data-driven discussions that link artificial intelligence performance to client key performance indicators and overarching goals.
Navigate change management with clients to ensure teams embrace technology integrations.
Supply structured feedback to the product, engineering, and operations divisions to refine the platform.

Requirements

Six to ten years of professional background within asset management, real estate, consulting, or client strategy in a technology or startup setting.
Strong executive presence equipped to advise clients regarding business transformation.
Analytical mindset capable of translating data insights into strategic guidance.
Enthusiasm for emerging technology and the real-world applications of artificial intelligence.
Comfort with ambiguity and a readiness to build operational playbooks from scratch.
Capacity to thrive within a fast-moving atmosphere, prioritize effectively, and execute tasks.
Availability to work in person at the New York office four to five days per week.

Salary and Benefits

Annual base salary ranging from $160,000 to $195,000, with an on-target earnings range of $185,500 to $220,000.
Company equity grants.
Medical, dental, and vision insurance premiums covered entirely at one hundred percent.
Fully paid parental leave programs.
Commuter benefits and a 401(k) retirement plan.
Fitness and home services stipends.
Unlimited vacation policy alongside paid holidays.
Collaborative office environment featuring fully covered daily meals and a stocked kitchen.
Relocation packages to assist with moving arrangements.

About the Company

EliseAI works to improve essential industries like housing and healthcare by embedding artificial intelligence agents deeply into operational workflows. Within housing, the platform streamlines apartment tours, lease signing, maintenance requests, and communication between residents and property teams. Backed by a recent Series E funding round led by Andreessen Horowitz, the organization is rapidly scaling to eliminate manual tasks and elevate customer experiences across vital services.

How to Apply

To apply for this position, please visit the official EliseAI careers page and submit your application online.

Questions candidates ask

What is the salary range for the AI Engagement Manager role?

The base salary ranges from $160,000 to $195,000 per year, with an on-target earnings range between $185,500 and $220,000.

Where is this job located?

This position is located in New York City and requires working in person at the office four to five days a week.

How many years of experience are required?

Candidates should have 6 to 10 years of professional background in asset management, consulting, or client strategy within a tech or startup environment.

What benefits are provided by EliseAI?

Benefits include company equity, 100% covered medical, dental, and vision premiums, fully paid parental leave, a 401(k) plan, commuter benefits, a fitness and home services stipend, unlimited vacation, daily catered meals in the office, and relocation packages.

What department does this role belong to?

The AI Engagement Manager sits within the Customer Success department.

Ready to apply?

The application is on the official EliseAI careers page.

Apply on company site