About this role
This AI Deployment Manager role suits an experienced implementation professional based in Belgrade who wants to drive customer adoption and onboarding for conversational commerce solutions. The position focuses on guiding clients through the setup and optimization of AI agents and support desks.
Role Overview
As the AI Deployment Manager at Gorgias in Belgrade, the professional manages the entire customer onboarding process from sales handover through configuration, training, and activation. The position serves as the primary post-sales point of contact, delivering a white-glove service to help businesses unlock automation and achieve measurable outcomes using flagship products like Helpdesk and AI Agent.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Gorgias builds a unified AI agent platform that enables conversational commerce by helping brands sell, support, and re-engage customers across their journey. The company focuses on authentic conversations, effortless shopping experiences, and personal re-engagement to redefine ecommerce through artificial intelligence.
How to Apply
To apply for this position, please visit the official Gorgias careers page.
Skills and tech stack
Questions candidates ask
What is the location of the AI Deployment Manager role?
The role is located in Belgrade.
What compensation is provided for this position?
The salary ranges from €36K to €40K and includes offers of equity.
How many accounts must the deployment manager handle simultaneously?
The professional manages 25 to 30 accounts simultaneously with a high degree of autonomy.
What level of experience is required?
Candidates must have 3 to 5+ years of experience in SaaS as an implementation manager or in a similar post-sales role.
Are there any language preferences for the role?
Bilingual French is noted as an asset, though it is not required.