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Account Specialist, Growth

1PasswordToronto, ONGTM
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
24 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Account Specialist, Growth position at 1Password is a hybrid opportunity based in Toronto, Canada, requiring candidates to work from the Toronto office three days per week. This role suits professionals with a background in sales or account management who are eager to drive growth and help very small business customers secure their digital environments.

Key Responsibilities

Manage a high-volume portfolio of very small business customers and inbound prospects, maintaining a healthy pipeline within Salesforce from discovery to close.
Meet or exceed monthly and quarterly revenue targets by securing new business and driving expansion opportunities such as seat growth, add-ons, and tier upgrades.
Lead discovery conversations, product demonstrations, commercial negotiations, and pricing discussions.
Help customers understand and adopt platform solutions by connecting specific needs to appropriate offerings throughout the buying process.
Partner collaboratively with Solutions Engineering, Customer Success, Onboarding, Legal, and other internal teams to remove blockers and ensure smooth deal progression.
Channel customer feedback, common objections, and recurring needs directly to Product, Marketing, and Operations teams to enhance overall user experience.

Requirements

Background in sales, account management, customer success, or a related role, ideally within a Software as a Service (SaaS) environment.
Proven ability to manage a high-volume pipeline while consistently meeting or exceeding established sales and activity targets.
Hands-on experience overseeing the entire sales cycle, encompassing discovery, product demos, proposals, negotiations, and closing.
Strong customer discovery, objection-handling, deal-management, and value-based selling skills.
Clear communication abilities, including the talent for explaining technical concepts clearly to non-technical customers.
Capability to prioritize effectively across incoming leads and existing accounts while establishing trust with diverse stakeholders.
Familiarity with handling inquiries via email, phone, and chat, alongside experience utilizing platforms like Salesforce, Gong, or Outreach.

Skills and Tools

Full sales cycle management
Value-based selling and customer discovery
Objection handling and deal management
Technical explanation for non-technical audiences
High-volume pipeline prioritization
Salesforce, Gong, and Outreach platforms

Salary and Benefits

Annual base salary ranging between $55,000 CAD and $77,000 CAD, with commission eligibility.
Immediate participation in a generous health and dental benefits program.
Retirement matching program including RRSP contributions.
Generous paid time off policy along with maternity and parental leave top-up programs.
Equity grants and participation in company incentive programs.
Free platform account and paid volunteer days.

About the Company

1Password builds foundational solutions for a safe and productive digital future, pioneering Unified Access Management for modern workforces and AI agents. Recognized on the Forbes Cloud 100 for four consecutive years and trusted by over 180,000 businesses globally, the organization emphasizes a human-centric approach to product strategy and security. The company fosters a dynamic, fast-paced work environment that values collaboration, transparent communication, and core principles such as keeping things simple, leading with honesty, and putting people first.

How to Apply

Interested candidates should visit the official company careers page to submit an application and learn more about joining the team.

Questions candidates ask

Where is this job located?

This hybrid role is based in Toronto, Canada, requiring time in the Toronto office three days per week.

What is the salary range for this role?

The annual base salary ranges from $55,000 CAD to $77,000 CAD, and the position is commission-eligible.

What experience is required?

Candidates need experience in sales, account management, customer success, or a related role, preferably within a SaaS environment, along with full sales cycle experience.

What benefits are included?

Benefits include competitive health and dental coverage, retirement matching like RRSP, generous paid time off, parental leave top-ups, and equity grants.

Is travel required for this position?

Occasional travel may be required for department-wide offsites, quarterly meetings, or periodic customer events.

Ready to apply?

The application is on the official 1Password careers page.

Apply on company site