UJET

UJET provides an AI-powered cloud contact center platform designed to modernize customer experience operations for businesses across various industries, including fintech, retail, and higher education. The company builds cloud-native Customer Contact as a Service (CCaaS) and Workforce Management solutions that unify voice, chat, SMS, and in-app channels into contextual customer journeys. By integrating artificial intelligence into customer interactions, UJET helps automate routine tasks, power virtual agents for self-service, provide real-time agent coaching, and deliver actionable insights through conversation analytics.

The open roles indicate that UJET is actively building out several functional teams, including engineering, customer support, and go-to-market operations. The company is hiring for specialized technical positions such as Forward Deployed Engineers, Customer Support Engineers, Site Reliability Engineers, and Full Stack Engineers focused on AI platforms, alongside operational roles like a GTM Chief of Staff for Revenue Operations. These openings span multiple seniority levels and feature a mix of onsite office locations—such as San Francisco and Austin in the United States, Porto in Portugal, and Seoul in South Korea—as well as remote positions located in the US, Canada, and the Philippines.