Warehouse and Logistics Manager - North America
About this role
The infrastructure organization at Anthropic builds and operates the compute required to train and serve frontier models, relying on a physical supply chain of servers, networking equipment, and accelerators. The warehousing and logistics team manages this physical flow, and this role takes charge of day-to-day operations across North America, covering inbound receiving, storage, inventory control, and outbound shipments to data center sites.
This is a hands-on operational position on a small team where the manager oversees both daily floor routines and the development of processes, controls, and metrics to handle a growing hardware footprint. A strong candidate thrives when making decisions with incomplete information, communicates clearly with engineers and outside vendors, and maintains strict standards for inventory accuracy and security.
What you will do
- Oversee daily warehouse operations across North America locations, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment.
- Maintain inventory accuracy and asset tracking for all infrastructure hardware, compute, and spares, ensuring clear chain of custody from dock to rack.
- Plan and execute domestic freight operations while coordinating international shipments, selecting carriers, and resolving transit exceptions.
- Manage third-party logistics providers, carriers, and freight forwarders through onboarding, service-level tracking, performance reviews, and cost management.
- Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines.
- Operate reverse logistics for returns, RMAs, and end-of-life equipment alongside secure handling and disposition of storage devices.
- Build and document standard operating procedures, checklists, and controls, training warehouse staff and vendors on execution.
- Define and report on operational metrics like cycle time and inventory accuracy to drive continuous improvement and support capacity planning.
What you need
- Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping.
- Hands-on experience with warehouse or inventory management systems and proficiency with spreadsheets for data analysis.
- Demonstrated experience managing third-party logistics providers or carriers and holding vendors accountable to service levels.
- Working knowledge of domestic freight transport including LTL, FTL, and parcel alongside related documentation.
- Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment.
- Strong written and verbal communication skills for cross-functional coordination with technical and non-technical teams.
- Ability to build processes from scratch and maintain reliable operations amidst growing volume and complexity.
- Ability to travel to warehouse and data center sites in the US as needed.
Nice to have
- Experience handling data center or enterprise IT hardware, including servers, GPUs, and networking equipment
- Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR
- Experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction
- Familiarity with ERP or procurement systems and how inventory data flows between them and warehouse systems
- Forklift certification or experience overseeing material handling equipment operations
Skills and tech stack
Questions candidates ask
What is the remote work or office policy for this role?
Anthropic maintains a location-based hybrid policy where staff are expected to be in an office at least 25% of the time, though some roles may require more office presence.
What is the annual compensation range for this position?
The annual salary range for this role is $405,000 to $485,000 USD.
Does Anthropic offer visa sponsorship for this position?
Yes, visa sponsorship is available, and the company retains an immigration lawyer to assist with the process if an offer is made.
What kind of travel is required for this role?
The position requires the ability to travel to warehouse and data center sites in the US as needed.