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Technical Program Builder

Hinge HealthSan Francisco-HQRnD
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Salary
$184K - $267K USD
Job type
Full-time
Work mode
Remote
Posted
28 Sept 2026
Status
Open · checked 7d ago

About this role

The Technical Program Builder position at Virtual Physical Therapy is a full-time, remote opportunity based out of the San Francisco headquarters, designed for an experienced professional passionate about automating research and development operations. This role suits a strategic orchestrator who wants to build execution infrastructure and eliminate manual coordination using smart technology.

Role Overview

Joining the Office of the CTO, the Technical Program Builder acts as a force multiplier for engineering groups by designing scalable systems, tooling, and AI agents. Rather than focusing on status reporting, this builder-focused technical program management role involves auditing current processes, establishing a knowledge base, and leading quarterly planning cycles to reduce operational drag and improve velocity across teams.

Key Responsibilities

Audit research and development operational processes to spot high-impact areas for tooling enhancements and AI-driven automation.
Build trusted relationships with leadership and pod leads to understand daily operational bottlenecks.
Deploy initial scripts and automated agents to streamline repetitive workflows within the first three months.
Architect and deploy an internal developer portal and knowledge base optimized for both human and artificial intelligence retrieval.
Design and roll out standardized operational frameworks supporting AI-native ways of working.
Own the end-to-end planning cycle, leading a quarterly OKR process to establish a single source of truth for the roadmap.
Develop low-code integrations across Slack, Jira or Linear, and GSuite to automate metrics collection and surface real-time project health.

Requirements

Minimum of 5 years of hands-on experience in product operations, technical program management, or a related engineering job.
Demonstrated practical background in building custom AI agents or leveraging LLM APIs to drive automation and productivity.
Proven track record managing comprehensive planning cycles and OKR processes specifically tailored for technical teams.
Familiarity with modern documentation platforms including Confluence and Notion, alongside project management ecosystems like Linear and Jira.
Exceptional written and verbal communication skills capable of explaining complex process changes to varied audiences.
Bachelor degree in a technical discipline or equivalent practical working experience.

Nice to Have

Strong understanding of developer experience metrics and methods to influence them.
Background working in data analysis or software engineering.
Formal certification in Agile project management, such as PMP or CSM.
Prior professional background within a high-growth technology environment.
Previous experience working in health technology alongside familiarity with healthcare regulations.

Skills and Tools

Large Language Models (LLM)
Workflow Automation and Scripting
Jira and Linear
Confluence and Notion
Slack and GSuite Integrations
OKR and Planning Frameworks
AI Agents and Smart Infrastructure

Salary and Benefits

Competitive annual salary ranging between $184,000 and $267,000 in USD.
Comprehensive medical, dental, and vision coverage including support for gender-affirming care and family planning.
Traditional or Roth 401(k) retirement plan options featuring a 2 percent company match.
Modern life stipends allocated for personal learning and development.
Travel reimbursements if specific healthcare services are unavailable locally.

About the Company

Hinge Health uses innovative technology to scale and automate healthcare delivery, focusing initially on musculoskeletal conditions impacting billions globally. Offering an AI-powered, human-centered care model, the organization partners with numerous health plans and employers to improve patient outcomes and lower costs. Headquartered in San Francisco with offices in Montreal and Bangalore, the enterprise empowers people to move beyond their pain.

How to Apply

Interested candidates should submit their application directly through the official company careers page.

Skills and tech stack

LLM

Questions candidates ask

What is the salary range for the Technical Program Builder position?

The salary for this role ranges from $184,000 to $267,000 USD per year.

Is this position remote?

Yes, this role is listed as remote with headquarters located in San Francisco.

How many years of experience are required?

Candidates must have 5 plus years of experience in technical program management, product operations, or a related engineering field.

What technical skills are specifically required?

Applicants must have demonstrated experience building custom AI agents or utilizing LLM APIs to drive automation and productivity.

What benefits are included with employment?

Benefits include comprehensive medical, dental, and vision coverage, family and fertility planning tools, gender-affirming care support, a 401(k) with a 2% company match, travel reimbursements for healthcare, and modern life stipends.

Ready to apply?

The application is on the official Hinge Health careers page.

Apply on company site