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Strategy Analytics Manager

lendableLondonGrowth & Analytics
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Experience
Senior
Posted
30 Sept 2026
Status
Open · checked 7d ago

About this role

Based in London, the Strategy Analytics Manager at Lendable leads the analytics function for the Operations department while combining strategic oversight with hands-on coding. This hybrid role suits an experienced analytical professional who enjoys guiding a small team and partnering directly with senior leadership to optimize financial technology operations.

Role Overview

The Strategy Analytics Manager position is based in London with a hybrid working structure requiring three days in-office weekly. Operating as the Chief Operating Officer's primary analytical partner and reporting to the Chief Risk Officer, the professional in this role oversees the Operations analytics function. The position requires both management responsibilities and direct technical delivery using programming languages and data tools to shape operational strategy and customer outcomes.

Key Responsibilities

Own data across front-office and back-office Operations departments while defining and governing performance metrics covering demand, SLAs, throughput, productivity, quality, and customer outcomes.
Diagnose workflow bottlenecks, failure demand, and customer friction by collaborating with Product teams and the Operations Transformation Office to recommend process improvements.
Support operational planning, forecasting, capacity, and headcount decisions through systematic analysis of customer contact behavior and service-level trade-offs.
Partner with Data Science and Operations teams to establish hypotheses, control groups, and success metrics for automation, artificial intelligence, and large language model initiatives.
Develop an understanding of regulatory environments related to fintech operations, including complaints, vulnerability, fraud, customer due diligence, and conduct risk.

Requirements

Very strong programming skills in SQL and Python alongside experience working with APIs.
Advanced Excel capabilities paired with strong analytical judgment.
Understanding of semantic data models, analytics engineering practices, basic statistics, experimentation, causal measurement, and data science principles.
Strong commercial and operational judgement with the ability to translate complex analysis into straightforward business decisions.
Excellent stakeholder management skills with the capacity to influence and constructively challenge senior leaders while working across competing priorities.

Nice to Have

Experience working with dbt.

Skills and Tools

SQL
Python
APIs
Excel
dbt
Semantic Data Models
Analytics Engineering
Data Science Principles

Salary and Benefits

Flexible working approach with hybrid options requiring three days in-office weekly
Social events and opportunities for in-person connection
Private health coverage supporting physical and mental wellbeing
Retirement savings plans for long-term financial wellbeing
Employee referral programme with a competitive bonus
Fully stocked kitchen with complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting options including cycle-to-work and electric vehicle salary sacrifice schemes

About the Company

Lendable builds technology to help people obtain credit and save money as a fintech company based in the UK. The organization has rebuilt consumer finance products including loans, credit cards, and car finance, and is expanding into the UK and US markets. Backed by investors such as Balderton Capital and Goldman Sachs, the team consists of over 800 people.

How to Apply

Interested candidates should apply on the official company careers page.

Skills and tech stack

Questions candidates ask

Where is the Strategy Analytics Manager role located?

The role is based in London with a hybrid working model requiring three days in the office each week.

Who does this position report to?

The Strategy Analytics Manager reports to the Chief Risk Officer and acts as the Chief Operating Officer's analytical partner.

What technical skills are required for the job?

The position requires very strong SQL and Python skills, experience working with APIs, advanced Excel capabilities, and an understanding of semantic data models, statistics, and data science principles.

Is dbt experience mandatory?

No, dbt experience is helpful but not essential for this role.

What benefits are offered to employees?

Available benefits include private health coverage, retirement savings plans, employee referral bonuses, office meals and snacks on in-office days, and sustainable commuting schemes, though specific availability varies by location and role.

Ready to apply?

The application is on the official lendable careers page.

Apply on company site