About this role
Professionals who thrive in ambiguous environments and enjoy bridging the gap between advanced technology and public service will find a natural fit within this team. Sierra is building its founding public sector team following a FedRAMP High certification, focusing on redesigning how government agencies interact with citizens through customer-facing AI agents.
In this capacity, the strategist owns the entire agent development life cycle, guiding implementations from initial pilots to production deployments that handle thousands of daily interactions. Working at the intersection of product development and client advisory, the team translates complex operational workflows, policy mandates, and mission objectives into reliable conversational systems. Team members collaborate closely with agency executives and technical stakeholders while shaping the broader market strategy and platform roadmap for government solutions.
What you will do
- Manage the complete agent development life cycle from initial scope and conversation design to production launch and continuous iteration.
- Serve as a strategic advisor to public sector leaders by defining success metrics and shaping AI strategies focused on mission impact.
- Facilitate working sessions across program, operations, technology, security, legal, and procurement stakeholders to maintain project momentum.
- Identify expansion opportunities by developing roadmaps for use cases including proactive outreach and multilingual access.
- Partner with research, product, and platform teams to influence Sierra's public sector roadmap based on unmet customer needs.
What you need
- Demonstrated history of leading complex, high-visibility initiatives and driving cross-functional teams toward measurable outcomes.
- Strong technical aptitude with the ability to review API documentation, understand data models, and follow system architecture discussions.
- Clear commitment to public service and improving institutional outcomes for communities.
- Effective communication skills across executive, operational, policy, and technical audiences.
- Strong analytical and critical-thinking capabilities to address ambiguity, mitigate risks, and adapt to changing implementation conditions.
Nice to have
- Experience building or deploying production AI and LLM agents using evaluation frameworks, RAG, and prompt engineering.
- Background working within federal, state, or local government regarding procurement, compliance, and systems integration.
- Experience as a founder, early team member, or operator balancing craft and speed.
- Degree in Computer Science, Engineering, Mathematics, a related technical field, or an MBA.
Benefits
- Offers Equity
Skills and tech stack
Questions candidates ask
Where is the team located?
Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
What is the compensation range for this role?
The salary range is $200K to $290K, alongside offered equity.
What background is expected for this position?
Candidates should bring a track record of leading complex cross-functional initiatives, comfort with technical concepts like APIs and system architecture, and a commitment to public service.