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Strategist, Agent Development

SierraSydneyProduct
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Salary
$275K - $395K AUD
Job type
Full-time
Posted
24 Mar 2026
Status
Open · checked 7d ago

About this role

Role Overview

Sierra is seeking a full-time Strategist, Agent Development to join the team in Sydney. This position suits an analytical problem-solver who enjoys working at the intersection of product development, emerging artificial intelligence technology, and enterprise customer relationships.

Key Responsibilities

Take customer-facing artificial intelligence agents from initial scoping through conversation design, tooling, evaluation, and launch.
Act as a trusted strategic advisor to enterprise leaders, understanding their business goals and aligning technology strategies accordingly.
Partner directly with client working teams by running working sessions, handling troubleshooting, and keeping development builds on track.
Surface unmet customer needs from daily interactions and feed this feedback directly back to research and platform teams.
Define evaluation metrics and quality bars to drive measurable outcomes and continuous improvements for deployed agents.

Requirements

High customer obsession with genuine energy for engaging directly with clients and building trusted relationships within complex organizations.
Clear, direct, and persuasive communication skills tailored for both technical and non-technical audiences.
Strong strategic problem-solving abilities in ambiguous environments to spot risks early and adapt quickly.
Technical aptitude that includes reading API documentation, grasping data models and system architecture, and understanding engineering tradeoffs.
Proven ownership and delivery track record managing multiple complex, high-visibility projects simultaneously.

Nice to Have

Experience building or deploying artificial intelligence or language model agents in production environments using evaluation frameworks, retrieval-augmented generation, or prompt engineering.
Background as a founder, founding team member, or operator who balances speed, craft, and ownership.
A degree in Computer Science, Engineering, Mathematics, a related technical field, or an MBA with comparable business and technology experience.

Skills and Tools

LLM
RAG
API documentation analysis
System architecture understanding
Evaluation frameworks and prompt engineering

Salary and Benefits

Annual salary range between 275,000 and 395,000 AUD
Flexible, unlimited paid time off
Medical, dental, and vision coverage for employees and their families
Life insurance and disability benefits
Retirement plan tailored to the country of employment
Parental leave alongside fertility and family building benefits via Carrot
Daily lunch, snacks, and coffee provided on-site
Discretionary benefit stipend and equity plan participation for eligible full-time staff

About the Company

Sierra leads the platform sector for customer-facing artificial intelligence agents, helping major global brands transform customer service and business growth. Co-founded by industry veterans Bret Taylor and Clay Bavor, the enterprise operates on core values centered around trust, customer obsession, craftsmanship, intensity, and family support.

How to Apply

Candidates interested in this position should visit the official Sierra careers page to submit an application.

Skills and tech stack

Questions candidates ask

What is the salary range for the Strategist, Agent Development role?

The annual salary for this position ranges from 275,000 to 395,000 AUD.

Where is this job located?

This full-time position is based in Sydney, Australia.

What technical skills are helpful for this role?

Helpful technical areas include working with LLMs, retrieval-augmented generation (RAG), prompt engineering, reading API documentation, and understanding system architecture.

What benefits are offered to full-time employees?

Benefits include flexible unlimited paid time off, medical, dental, and vision insurance, retirement plans, parental leave, fertility benefits via Carrot, on-site meals, and equity plan participation.

How should I apply for this position?

Applicants should apply directly through the official Sierra company careers page.

Ready to apply?

The application is on the official Sierra careers page.

Apply on company site