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Strategist, Agent Development

SierraLondonProduct
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Salary
£150K - £245K GBP
Job type
Full-time
Posted
12 Jun 2025
Status
Open · checked 7d ago

About this role

Role Overview

The Strategist, Agent Development position at Sierra in London is a full-time role dedicated to shaping and building customer-facing artificial intelligence solutions. This opportunity suits a driven professional who thrives at the intersection of client relationship management and technical execution to deliver impactful business outcomes.

Key Responsibilities

Manage the entire agent development life cycle, guiding digital assistants from initial scope through conversation design, tooling, evaluation, launch, and ongoing production iteration.
Serve as a trusted strategic advisor to enterprise leaders, helping them align artificial intelligence capabilities with core business objectives.
Collaborate daily with client working teams by running sessions, resolving technical hurdles, and maintaining project momentum.
Influence future product developments by gathering unmet client needs and channeling them back to platform and research teams.
Scope and launch specialized systems, such as subscription-retention assistants, customer service troubleshooters, and regulated financial conversation flows.

Requirements

Demonstrated customer obsession with a strong desire to understand client needs and cultivate trusted relationships within complex organizational structures.
Clear, persuasive communication skills tailored for both technical and non-technical audiences.
Strong strategic problem-solving abilities to navigate ambiguity, assess risks, and adapt quickly to shifting demands.
Solid technical aptitude, including the ability to read API documentation, comprehend system architecture and data models, and follow engineering tradeoffs.
Proven ownership and delivery track record in managing multiple complex, high-visibility projects simultaneously.

Nice to Have

Practical experience building or deploying artificial intelligence and large language model agents in production environments, utilizing frameworks, tooling, retrieval-augmented generation, and prompt engineering.
Background as a founder, founding team member, or operator who balances craft, ownership, and speed.
An academic degree in Computer Science, Engineering, Mathematics, or another technical field, alongside potential business qualifications like an MBA.

Skills and Tools

Large Language Models (LLM)
Retrieval-Augmented Generation (RAG)
API documentation and system architecture comprehension
Evaluation frameworks and prompt engineering

Salary and Benefits

Annual salary range between £150,000 and £245,000.
Flexible and unlimited paid time off.
Comprehensive medical, dental, and vision insurance coverage for employees and their families.
Life insurance, disability benefits, and applicable regional retirement plans.
Parental leave alongside fertility and family building assistance through Carrot.
Office perks including daily lunch, coffee, snacks, discretionary benefit stipends, and alphorn lessons.
Eligibility for company equity plans.

About the Company

Sierra is a leading platform specializing in conversational artificial intelligence agents, partnering with major global brands such as The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. The organization maintains an in-person culture rooted in values like trust, customer obsession, craftsmanship, intensity, and family balance. Co-founded by Bret Taylor and Clay Bavor, the enterprise operates across North America, Europe, and Asia to transform how businesses serve their customers.

How to Apply

Interested candidates should visit the official Sierra careers page to submit their application.

Skills and tech stack

LLMRAG

Questions candidates ask

What is the salary range for the London-based Strategist, Agent Development role?

The annual salary for this full-time position ranges from £150,000 to £245,000.

Where is this job located?

This position is based in London as part of Sierra's growing European office presence.

What key technical concepts are relevant to this position?

Candidates should be comfortable with technical concepts like Large Language Models (LLM) and Retrieval-Augmented Generation (RAG), as well as reading API documentation and understanding system architecture.

What benefits does Sierra offer to full-time employees?

Full-time employees receive flexible paid time off, medical, dental, and vision insurance, life and disability coverage, parental leave, fertility benefits through Carrot, discretionary stipends, office meals, and access to equity plans.

How should I apply for this position?

Applicants should apply directly through the official Sierra careers website.

Ready to apply?

The application is on the official Sierra careers page.

Apply on company site