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Strategic AI Outcomes Manager

JasperUnited StatesCustomer Success
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Salary
$181,688- $230K
Job type
Full-time
Work mode
Remote
Experience
Senior · 7+ yrs
Posted
7 Oct 2026
Status
Open · checked 7d ago

About this role

This fully remote role is located in the continental United States and offers the opportunity to guide major enterprise organizations in achieving measurable value through generative artificial intelligence. The position suits professionals with extensive backgrounds in strategic consulting or enterprise customer success who excel at building trusted relationships with executive leadership.

Role Overview

Jasper is hiring a Strategic AI Outcomes Manager to partner with large enterprise accounts and ensure they accomplish defined business objectives using generative artificial intelligence tools. Operating as a non-commercial strategic advisor, the individual defines AI transformation strategies, identifies impactful use cases, and drives internal adoption across marketing and corporate functions. The role reports to the Director, AI Outcomes and collaborates closely with Solutions Architects, Product teams, Marketing, and Customer Education.

Key Responsibilities

Build trusted-advisor relationships with senior operations, digital transformation, marketing, and executive leaders.
Collaborate with customers to define measurable success metrics and establish multi-quarter success plans with outcome milestones and risk-mitigation strategies.
Identify and expand high-impact artificial intelligence use cases across distinct business units.
Recommend governance frameworks, operating models, and enablement strategies to support scaled, enterprise-wide adoption.
Coordinate internal departments including Solutions Architects, Product, and Customer Education to deliver an aligned customer experience.
Surface customer success stories, case studies, and participation opportunities for advisory councils and speaking engagements.

Requirements

Possess 7 to 10+ years of professional experience in strategic consulting, enterprise customer success, management consulting, or digital transformation roles.
Demonstrate experience managing complex enterprise accounts and influencing Vice President and C-level stakeholders.
Show a proven history of leading organizational change or transformation initiatives.
Exhibit strong business acumen with the ability to connect technology investments directly to measurable business outcomes.
Provide hands-on experience involving generative artificial intelligence, emerging technologies, or AI transformation.
Bring a background in enterprise software, SaaS, or marketing technology.

Nice to Have

Consulting experience at firms such as Accenture, Deloitte, Slalom, EY, Bain, or McKinsey.
Prior professional experience collaborating with Fortune 500 organizations.

Skills and Tools

Generative AI transformation strategies
Enterprise customer success management
Executive facilitation and strategic advisory
Change management

Salary and Benefits

The expected base salary range for this position is $181,688 to $230,000 OTE, with actual compensation varying based on relevant skills, certifications, competencies, and experience. Benefits include comprehensive health, dental, and vision coverage starting on day one for employees and their families, a 401(k) program with up to 2% company matching, and equity grant participation. Additional perks feature flexible paid time off with a $900 annual FlexExperience budget, an $1,800 annual FlexWellness program, a home office setup budget, a $1,500 annual learning and development stipend, and 16 weeks of paid parental leave.

About the Company

Jasper operates a marketing agents platform built to assist enterprises in orchestrating artificial intelligence agents that execute marketing work at scale. Trusted by hundreds of organizations globally—including Prudential, Cushman & Wakefield, and nearly 20% of the Fortune 500—the company was founded in 2021 and maintains team members across the United States, Australia, and France.

How to Apply

Candidates should apply directly on the official Jasper careers page.

Skills and tech stack

Questions candidates ask

Is this a commercial account management position?

No. This role does not involve handling renewals, pricing, or contract negotiations. Success is measured by customer outcomes, AI maturity, executive relationships, and long-term strategic value creation.

Where is the position located?

This is a fully remote position open to candidates located anywhere in the continental United States.

What is the salary range for the Strategic AI Outcomes Manager?

The expected base salary range is $181,688 to $230,000 OTE, depending on relevant experience, skills, competencies, and certifications.

How many years of experience are required?

Candidates must bring 7 to 10+ years of experience in enterprise customer success, management consulting, strategic consulting, digital transformation, or similar customer-facing strategic roles.

What benefits and perks are provided?

Jasper offers comprehensive day-one health, dental, and vision coverage for employees and families, a 401(k) with up to 2% matching, equity grants, 16 weeks of paid parental leave, a home office setup budget, a $1,500 learning and development stipend, an $1,800 annual FlexWellness program, and a $900 annual FlexExperience budget.

Ready to apply?

The application is on the official Jasper careers page.

Apply on company site