Staff Product Manager - AI Agent Platform
About this role
The team at Kaseya builds an intelligent automation platform that enables customers and partners to extend, tailor, and run automated workflows across IT and security operations. As a Staff Product Manager for the AI Agent Platform, the incoming professional will own the vision and multi-year strategy for the foundational layer that lets users direct intelligent systems instead of operating software manually. This role exists to drive cross-functional outcomes that open new revenue opportunities, deepen customer engagement, and strengthen competitive differentiation across a multi-product portfolio.
The successful candidate will shape the runtime experience, define customer extensibility models, and design builder interfaces that operate reliably at scale. A background in platform product management, developer platforms, automation, or AI/ML products is necessary to navigate complex technical architectures. Individuals who thrive in this position are comfortable influencing product, engineering, and business stakeholders without direct authority while connecting platform capabilities to durable revenue and adoption.
What you will do
- Own the vision and multi-year strategy for the AI agent platform, enabling intelligent automation across IT and security workflows.
- Define the customer extensibility model that allows users and partners to tailor platform capabilities to unique environments safely.
- Shape the runtime experience by determining how automated workflows are configured, executed, observed, and governed at scale.
- Partner across product lines to expose the right capabilities, data, and interfaces for architectural consistency across teams.
- Define the APIs, SDKs, and builder experiences that make the platform easy and rewarding to build on for internal teams, partners, and customers.
- Collaborate with go-to-market, pricing, and packaging teams to translate platform value into durable revenue and adoption.
- Represent the platform in executive forums with crisp narratives tied directly to business outcomes.
What you need
- Bring 5 or more years of product management experience on platform, developer platform, automation, AI/ML, extensibility, or runtime products operating at scale.
- Demonstrate at least 5 years of defining and driving platform strategy in complex environments.
- Possess a minimum of 5 years partnering across business and technical teams on modern architecture, APIs, and SDKs to deliver platform capabilities.
- Show 5 or more years leading cross-functional alignment and influencing product, engineering, and business stakeholders without direct authority.
Nice to have
- Experience with agentic AI, LLM-powered products, intelligent workflow automation, or low-code/no-code platforms
- Experience building extensibility ecosystems, developer platforms, marketplaces, or partner-facing APIs
- Experience defining trust, safety, governance, observability, or access-control models for products that act on a customer's behalf
- Track record of connecting platform investments to measurable business outcomes such as revenue enablement, expansion, or retention
- Exceptional communication and strategic thinking skills for writing clear strategy documents and presenting to executive leadership
Skills and tech stack
Questions candidates ask
What is the primary focus of the AI agent platform?
The platform serves as the foundation that lets customers and partners extend, customize, and run intelligent automation across their IT and security workflows. It shifts customers from operating software manually to directing intelligent systems that perform the work.
What kind of experience is required for this role?
Candidates need at least five years of product management experience working on platform, developer platform, automation, AI/ML, extensibility, or runtime products operating at scale. This background must include defining platform strategy in complex environments and partnering on modern architecture, APIs, and SDKs.
How does this role interact with other teams across the company?
The product manager partners across product lines to expose the right capabilities, data, and interfaces so the platform can act meaningfully across Kaseya's portfolio. They also collaborate with go-to-market, pricing, and packaging teams to connect platform capabilities to monetization and durable revenue.