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Sr. Program Manager, Performance

SocureNew York - RemoteFin/Ops
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Salary
$125K - $150K USD
Job type
Full-time
Work mode
Remote
Posted
23 Sept 2026
Status
Open · checked 7d ago

About this role

The Sr. Program Manager, Performance position at Socure is a full-time, remote opportunity based out of New York for professionals with at least 8 years of experience. This role suits a strategic program owner who wants to design and scale a high-trust performance culture using data and modern tools.

Role Overview

Socure is hiring a strategic, hands-on Sr. Program Manager, Performance to design, run, and continuously improve the company's performance operating system. Reporting to the Head of Talent Development & OE, this person owns the end-to-end delivery of goal-setting, check-ins, continuous feedback, recognition, and performance reviews. The position involves close collaboration on talent planning initiatives like calibration, talent mapping, and action planning while leveraging people analytics and AI-enabled tools.

Key Responsibilities

Own the complete execution lifecycle of the performance operating system, from cycle design and calendar planning to configuration, communications, training, and retrospectives.
Administer and optimize platforms such as 15Five and Workday, tracking adoption and ensuring the tools continue to scale with business needs.
Design and operate recognition programs, exploring non-compensatory levers and measuring their effects on engagement and retention.
Build and facilitate manager calibration processes for performance ratings, partnering with People Partners on consistency and bias mitigation.
Collaborate with Total Rewards to connect performance outcomes cleanly to pay-for-performance and compensation cycles.
Utilize People Analytics and AI-enabled tools to synthesize data, generate reports, surface trends, and refine the operating system.
Create playbooks, templates, manager guides, and automated workflows using AI to streamline reminders, reporting, and nominations.
Partner with HRBPs, HR Tech, and business leaders as the primary day-to-day point of contact for performance program inquiries.

Requirements

Possess a Bachelor’s degree.
Bring 6 to 8+ years of relevant experience in program management, performance management, or HR/People programs within a fast-paced or tech setting.
Demonstrate proven experience owning an end-to-end performance or talent program through design, launch, execution, and iteration.
Understand talent planning concepts like 9-box mapping, calibration, succession, and skills-gap assessments.
Exhibit proficiency in people analytics, data storytelling, and building reporting views for leadership.
Possess strong project management skills to handle concurrent workstreams and meet deadlines.
Display excellent written and verbal communication skills to guide executives, managers, and individual contributors.
Maintain strong stakeholder management and the ability to influence without authority across teams.

Nice to Have

Experience configuring or optimizing performance and feedback platforms like 15Five, Lattice, or Workday.
Experience using automation and AI tools to streamline workflows, draft communications, or summarize feedback.

Skills and Tools

Program and project management
People analytics and data storytelling
Performance platform administration (15Five, Workday, Lattice)
AI-enabled workflow tools and automation
Stakeholder management and cross-functional collaboration
Calibration and talent planning frameworks

Salary and Benefits

Annual Salary: $125,000 to $150,000 USD per year

About the Company

Socure is a leading provider of digital identity verification and fraud solutions, building the identity trust infrastructure for the digital economy. The company powers major financial institutions, fintechs, and digital brands by verifying identities in real time and eliminating identity fraud. The People Team focuses on building a high-performance, AI-enabled, and human-centered workplace.

How to Apply

Candidates interested in this position should visit the official Socure careers page to submit an application.

Questions candidates ask

What is the salary range for the Sr. Program Manager, Performance role?

The salary range for this position is $125,000 to $150,000 USD per year.

Is this a remote position?

Yes, this role is remote and based out of New York.

What level of experience is required?

The position requires 6 to 8+ years of relevant experience in program management, performance management, or HR/People programs.

Who does this role report to?

This role reports to the Head of Talent Development & OE.

What software platforms are used in this role?

The role involves administering and optimizing performance platforms such as 15Five, Workday, and Lattice, alongside AI-enabled tools and analytics dashboards.

Ready to apply?

The application is on the official Socure careers page.

Apply on company site