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Sr. Product Manager, AI

FlodeskRemoteProduct
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Salary
$150K - $200K
Job type
Full-time
Work mode
Remote
Posted
22 Sept 2026
Status
Open · checked 7d ago

About this role

Flodesk is hiring a remote Senior Product Manager for AI to lead the development and evaluation of intelligent agent systems that transform email marketing for small business owners. This hands-on role suits an experienced product professional with a strong background in large language models and prompt engineering who wants to shape the future of automated marketing campaigns.

Role Overview

As a Senior Product Manager for AI at Flodesk, you will guide how artificial intelligence understands a business, brand, and audience to turn user goals into complete marketing campaigns. Reporting to the Head of Product, AI Systems and Core Experience, this position goes beyond traditional product roadmaps and specs. You will directly manage prompts, agent instructions, quality definitions, evaluation frameworks, and continuous-improvement loops while partnering with engineers on code and infrastructure.

Key Responsibilities

Manage member-facing AI behavior across prompt-to-create, agentic editing, segmentation, scheduling, analytics, and recommendations.
Create, test, version, and document prompts and agent instructions with clear records of modifications and performance impacts.
Define necessary context, member data, tools, and product states, translating those needs into clear requirements and acceptance criteria.
Own the company's AI evaluation practice, including representative datasets, behavioral scenarios, scoring rubrics, regression coverage, and human review processes.
Run recurring quality-monitoring and evaluation processes independently to set baselines and release gates for system updates.
Review execution traces and complete AI interactions to diagnose failures and coordinate fixes with engineering teams.
Translate member research, support feedback, analytics, and domain expertise into actionable product priorities and experiments.

Requirements

Experience shaping or improving real LLM or agentic products that measurably enhanced user outcomes or product quality.
Practical knowledge of prompts, context, tools, agent behavior, and evaluation methods within production environments.
Hands-on expertise with prompt iteration, evaluation tools, trace reviews, JSON, schemas, and structured outputs.
Strong product judgment to translate ambiguous user needs into clear behavior, quality definitions, and testable hypotheses.
Experimental rigor to design representative test sets, build failure taxonomies, and separate signal from anecdote.
Systems-thinking approach to create reusable patterns without hard-coding assumptions that limit future product surfaces.
Excellent communication skills across technical and non-technical disciplines to balance member value, quality, latency, reliability, and cost.

Nice to Have

Prior ownership of AI product behavior, conversation design, computational linguistics, or prompt systems.
Experience building content-generation, creative, or marketing tools.
Familiarity with evaluation and observability platforms like Langfuse or Braintrust.
Previous work on products designed for small businesses, creators, or marketers.

Skills and Tools

LLM
Prompt Engineering
Evaluation Tools and Observability Platforms (e.g., Langfuse, Braintrust)
JSON and Data Schemas
Trace Review and Diagnostics

Salary and Benefits

Base salary ranging from $150,000 to $200,000, determined by location and experience.
Tier 1 city residents receive $165,000 to $200,000; all other locations receive $150,000 to $185,000.
Fully paid health insurance for individual coverage.
16 weeks of paid parental leave for non-birthing parents and 22 weeks of paid maternity leave for birthing parents.
Unlimited flexible time off.
401(k) match available for US employees.
$1,000 annual stipend dedicated to learning and development.

About the Company

Recognized in the Inc 5000 as one of the world's fastest-growing email marketing companies, Flodesk builds intuitive tools that help entrepreneurs sell online and design emails. Operating as a remote-first company headquartered in San Francisco with a globally distributed team and in-person hubs in Da Nang, Barcelona, and Menlo Park, Flodesk aims to level the playing field for small business owners through exceptional design.

How to Apply

Interested candidates should apply directly on the official company careers page.

Skills and tech stack

LLM

Questions candidates ask

Is this position fully remote?

Yes, this is a remote-first role at a globally distributed company.

What is the salary range for the Senior Product Manager, AI role?

The base salary ranges from $150,000 to $200,000 depending on location and experience. Tier 1 city residents range from $165,000 to $200,000, while all other locations range from $150,000 to $185,000.

What kind of hands-on technical work is required?

You must be able to operate prompt and evaluation systems independently, work with JSON, schemas, and structured outputs, and review traces to diagnose failures, though you are not expected to write production code.

What benefits are included for employees?

Benefits include fully paid individual health insurance, unlimited flexible time off, 401(k) matching for US employees, parental leave, and a $1,000 annual learning and development stipend.

Who does this role report to?

The Senior Product Manager, AI reports to the Head of Product, AI Systems and Core Experience.

Ready to apply?

The application is on the official Flodesk careers page.

Apply on company site