About this role
The Software Engineer, Product position at Sierra in San Francisco is an on-site engineering role focused on building advanced customer-facing AI agents. This opportunity suits developers with production experience who are passionate about shaping the frontier of artificial intelligence products.
Role Overview
Sierra is hiring a Product Software Engineer to join its engineering department in San Francisco, California. The organization operates primarily as an in-person workplace. In this capacity, the engineer will help shape conversational, empathetic, and verifiable AI agents that serve major global brands. The role addresses complex challenges across agent architecture, retrieval systems, quality evaluations, and voice technologies.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
The annual salary range for this position is $230,000 to $390,000 USD. Full-time employees receive a comprehensive benefits package that includes flexible unlimited paid time off, medical, dental, and vision coverage, life and disability insurance, and a retirement plan. Additional offerings include parental leave, fertility and family-building benefits through Carrot, daily lunch, snacks, coffee, a discretionary benefit stipend, free alphorn lessons, and eligibility to participate in equity plans.
About the Company
Sierra is a leading platform for customer-facing AI agents, collaborating with major global brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. Co-founded by Bret Taylor and Clay Bavor, the company maintains a primary in-person office in San Francisco with growing hubs across North America, Europe, and Asia. The corporate culture operates on core values of trust, customer obsession, craftsmanship, intensity, and family.
How to Apply
Interested candidates should visit the official Sierra careers page to submit an application for this Software Engineer, Product position.
Skills and tech stack
Questions candidates ask
What is the location of the Software Engineer, Product role?
The position is based in San Francisco, California, as Sierra operates primarily as an in-person company.
What is the salary range for this position?
The annual salary ranges from $230,000 to $390,000 USD.
How much experience is required to apply?
Candidates must have at least 4 years of hands-on experience building production products and systems.
What programming languages or skills are helpful?
TypeScript is listed in the core skills, and experience with Go and TypeScript is noted as even better.
What benefits are provided for full-time employees?
Benefits include flexible unlimited PTO, medical, dental, vision, life and disability insurance, retirement plans, parental leave, Carrot fertility benefits, daily meals and snacks, a discretionary benefit stipend, alphorn lessons, and equity plan participation eligibility.