Software Engineer Intern, Agent (Summer 2027)
About this role
Role Overview
The Software Engineer Intern, Agent role at Sierra in San Francisco offers students the chance to build production-grade artificial intelligence agents for major global brands. This in-person Summer 2027 internship suits students pursuing a computer science degree who want to gain hands-on experience shaping conversational artificial intelligence technology at scale.
Key Responsibilities
Interns will contribute directly to the design and development of customer-facing artificial intelligence agents. Responsibilities include shipping new features, solving technical problems in fast-changing environments, and learning from real-world scale use cases. Participants will collaborate closely with team members to deliver reliable solutions for prominent brand partners.
Requirements
Candidates must be currently pursuing a bachelor's or master's degree in computer science or a related technical field, with an anticipated graduation date between December 2027 and June 2028. Applicants should demonstrate strong technical problem-solving skills in ambiguous settings, a builder mindset with high agency to overcome obstacles, and clear communication abilities across both technical and non-technical audiences.
Nice to Have
Preferred qualifications include prior experience building or deploying production artificial intelligence or large language model systems. Familiarity with modern agent tooling, evaluation frameworks, retrieval-augmented generation pipelines, prompt engineering, React, TypeScript, or Go is also advantageous.
Skills and Tools
Key technologies and concepts associated with this position include React, TypeScript, Large Language Models, and Retrieval-Augmented Generation.
Salary and Benefits
While full medical, dental, vision, retirement, and unlimited paid time off benefits apply specifically to full-time staff, interns receive targeted perks. Intern compensation and support includes a monthly stipend for health insurance, daily on-site lunch, and access to free alphorn lessons.
About the Company
Sierra operates as a leading platform for customer-facing artificial intelligence agents, helping major brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank transform customer service. Founded by industry veterans Bret Taylor and Clay Bavor, the company maintains a primarily in-person culture based in San Francisco with growing international offices. The corporate culture centers around five core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
How to Apply
Interested candidates should visit the official Sierra careers page to submit an application for the Software Engineer Intern position.
Skills and tech stack
Questions candidates ask
Who is eligible for the Software Engineer Intern, Agent position?
Students pursuing a bachelor's or master's degree in computer science or a related field who are graduating between December 2027 and June 2028 are eligible to apply.
Where is this internship located?
This role is based out of Sierra's primary in-person office located in San Francisco, California.
What benefits do interns receive?
Interns are eligible for a monthly stipend to cover health insurance, daily lunch at the office, and free alphorn lessons.
What technologies are used in this role?
The work involves working with large language models, retrieval-augmented generation pipelines, React, and TypeScript.
Who founded Sierra?
Sierra was co-founded by Bret Taylor and Clay Bavor.