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Software Engineer, Insights

SierraSan Francisco, CAEngineering
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Salary
$230K - $390K USD
Job type
Full-time
Posted
5 Jun 2026
Status
Open · checked 7d ago

About this role

Role Overview

Sierra is seeking a full-time Software Engineer, Insights to join its engineering team in San Francisco, CA. This role suits professionals who want to work on the frontier of AI products and build systems that analyze massive datasets for customer-facing AI agents.

Key Responsibilities

Build reporting and experimentation systems that analyze and visualize millions of data points regarding agent performance.
Enable agent developers to execute A/B tests to make data-driven decisions on agent behavior.
Construct Explorer, an AI-powered clustering and analysis tool over conversational data, similar to ChatGPT.
Create proactive monitoring systems to detect defects and identify new operational patterns in agents.

Requirements

Four or more years of hands-on experience building production products and systems.
Ability and comfort in building and shipping full-stack solutions.
A degree in Computer Science or a related field, or equivalent professional experience.
High agency, motivation, and a passion for working with cutting-edge AI products.
Alignment with the core company values of craftsmanship, customer obsession, and competitive intensity.

Nice to Have

Experience building AI-powered applications or products.
A sharp eye for product design.
Familiarity with Go and TypeScript.
Background in building developer tooling, databases, or programming languages.
Technical leadership experience on projects or engineering teams.

Skills and Tools

TypeScript
Go (preferred)
Full-stack development
AI product development and developer tooling

Salary and Benefits

Annual salary range between $230,000 and $390,000 USD
Flexible, unlimited paid time off for full-time employees
Comprehensive medical, dental, and vision coverage for employees and their families
Life insurance and disability benefits
Retirement plan eligibility based on the country of employment
Parental leave alongside fertility and family building benefits via Carrot
On-site lunch, snacks, and coffee at the office
Discretionary benefit stipend and participation in company equity plans
Free alphorn lessons

About the Company

Sierra is the leading platform for customer-facing AI agents, collaborating with major global brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. Co-founded by Bret Taylor and Clay Bavor, the company operates primarily from its in-person headquarters in San Francisco, with growing offices across North America, Europe, and Asia. Sierra is driven by a culture rooted in trust, customer obsession, craftsmanship, intensity, and family.

How to Apply

Interested candidates should visit the official Sierra careers page to submit an application for this position.

Skills and tech stack

Questions candidates ask

What is the location of the Software Engineer, Insights role?

The position is based primarily in-person at Sierra's office in San Francisco, CA.

What is the salary range for this job?

The annual salary ranges from $230,000 to $390,000 USD.

How many years of experience are required?

Applicants must have at least four years of hands-on experience building production products and systems.

What programming languages are relevant to this position?

TypeScript is listed as a key skill, and experience with Go is considered a plus.

Who founded Sierra?

Sierra was co-founded by Bret Taylor and Clay Bavor.

Ready to apply?

The application is on the official Sierra careers page.

Apply on company site